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Member review of AT&T Southeast


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read 2511 reviews (1562 positive) (410 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$49 per month avg ($32 to $144)

Speed test results 3 year trend
Review by joshm87 See Profile
UPDATED: 23 days ago
member for 267 days, 8 visits, last login: 111 days ago


Eunice,Saint Landry,LA
$47 per month (24 month contract)
about 212 days
BellSouth
"c.s. was quite useful, stable sync"
"none really, upload speed could be higher"
"great download speed, but un syncs during light rain"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    I'm quite satisfied with my service. I actually started on 3.0mbps then upped to 6.0. They also gave me a new 2wire modem/gateway. It's been working wonders.

    The problem i had was that I only saw about a 100kbs increase. That didn't seem right to me. So i did some reasearch and found out that my lines might be a messed up. I call tech support friday and they told me they'd send someone out the following monday. Well to my suprise he came the next day. I was wondering why my modem wasn't syncing and i went into the statistics sceen and saw i was finally getting 6131 down/ 508 up. Before that it was at 4800 down/ 480 up. So anyway he came in and told me it was him that was fixing the wires and that's why it kept unsyncing. He said the wires were spiderwebbed and caused the decrease in performance. So now everything is up and running 100%.

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