 Review by clowny 
UPDATED: 160 days ago
member for 6.2 years, 2568 visits, last login: a few hours ago
 Crystal Lake,Mchenry,IL
 Contract price not specified. (12 month contract)
 about 5 days
 Ameritech
 "I never had any problems with my connection"
 "None"
 "U-verse is great"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Update: 6/19/09
Have U-verse now. No complaints
Update: 6/18/05
My download speeds have doubled. Now at 645/300. It's not the latest, greatest speeds, but I'm happy for now.
Update: 4/2/05
Nothing new with my DSL. Still slow speeds, but better than nothing.
Update 5/17/04
I'd just like to thank Annonamoose for helping me with a DSL outage problem that happened overnight. Everything is up & running again.
Update 3/28/04
I had a line test from the NID & I guess I'm stuck with 384/256 & no upgrades in sight in the near future. My line at 384 is at 44% capacity & anything higher probably wouldn't work right,. I'll guess i'll let my contract expire & move over to Comcrap. My thanks to the techs here that tried to get better service for me.
Update 11/26
I noticed a $14.00 charge on my Nov. bill & had no idea what it was. I sent an IM to Annoamoose & he couldn't help me with my problem, but gave me the right phone number to call & got a credit after 10 minutes on the phone. I said it once & i'll say it again, the techs here are very helpful.
I've been a SBC customer for two years on the 768/128 plan & I never had any problems. Now I just bought a new house & that's when the fun started.
When I tried to get service in my house I got jostled around from person to person & I was told I could get it, then I was told I couldn't get it since I was told I'm a credit risk. I made a final call to billing & they signed me up. I sent a IM to Annoamoose & he/she told me my order is in the system.
5 days later I got my new installation kit, plugged the new modem in & I was running at 160/100. I never heard of the ramp up process before & after a couple of days, I was up to only 313/108.
I sent a IM to beach boy & he told me to get back to him in November. I really don't have anything else to say, except I wish I could at least get what I
used to at my old place. It's still a lot better than dial up though & I will never give Comcast any money.
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