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Member review of AT&T Midwest


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$36 per month avg ($19 to $79)

Speed test results 3 year trend

Review by computerman2 See Profile
UPDATED: 67 days ago
member for 7.5 years, 1438 visits, last login: 1 days ago


Rockwood,Wayne,MI
$34 per month
about 10 days
AT&T
"Speed, Realiability, Support"
"None as I've seen yet"
"Still Great service"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    September 2nd 2009: Service Still Going Great, Any Issues i've had Been Solved Quickly Thru either at&t internet phone support or thru at&t direct here in the dslreports forum. These days I Dj every day in Second Life, Skype at times, Yahoo Messenger, Online gaming, All in All as i said in last review--Very Satisfied with At&t High Speed DSL service.

    Will Keep on using it for the future, and when uverse is available, may consider switching to that, but then again may not be as reliable as this has been for us

    February 6th 2009: Service Still Rock Solid, 2wire modem still working Good, Had some Minor service outages, but those were resolved in a timely fashion, from my last review still do alot of internet stuff, voice over ip with yahoo messenger, skype sometimes, Online game, Dj in a Computer program occasionally, All in all Great Service.

    Could still use more speed though, but for the price cannot beat the realiability with at&t yahoo dsl

    For 5 PC's Excellent Service

    Mcafee From at&t yahoo--excellent, no problems with it so far, currently have it installed on 2 of the 5 Pc's, but will be installing on the laptop later on this evening

    4/29/2008: Bought 2wire DSL modem/router in December 2007, to replace old DSL modem and Netgear Router that died after a power outage. Service is excellent still, like the 2wire modem alot, online gaming doesn't boot as much with the new 2wire modem, Still do all the same stuff i used to with the old router.

    Hopefully more Internet speed comes in the future, but for now great service, great speed, low pings for online gaming, video watching, voice over ip. Do more with at&t yahoo dsl than i ever did with my Wideopenwst Cable internet, mind you when i had that service, top speed i think was 4.0mbps download and 512 or 384 upload, 6mb and 768 is awesome speed to me

    I'm very happy with this service thus far, the speed is great even with 3-4 PC's doing stuff on the network, The modem was easy to setup to work with my wireless router when i got it, the setup of the service was extremely excellent. Nice service for the price and the contract term, and I look forward to staying with it for many years to come.

    Can't beat the price for such a decent service--as far as I know $26.95(was the toal when i was on Express package, new total is $28.20 with Elite(6016/768 package) Elite is a great package, as much as we use internet, having the extra speed from Express, Pro, Elite helps out alot, I download videos, (legal videos), online gaming, voice over ip with skype or yahoo messenger voice. with 4-5 PC's active constanly...

    So I rate this service as excellent, the times i did have to speak to support was always great at solving problems..and getting issues resolved....So very happy customer, and plan to stay with SBC(At&T yahoo DSL) for a long long time

    10/04/2007 Update: Very Happy with the Service, No Downtime, excellent online game, all around wonderful service, will be with at&t yahoo dsl for years. Totally Awesome service, online gaming is great with this service.



    Followup comments:
    bobznkazoo

    join:2006-09-20
    Kalamazoo, MI

    I agree. AT&T DSL is great.

    I agree with this guy.
    Over here in Kalamazoo, the AT&T guy showed up on time and hooked up my DSL fast. My network has never needed restarting and my connection has never failed in 9 months. (With Charturd cable broadband I was rebooting the system weekly and was down at least an hour at a time at least once a month)
    When I did have a problem with a Win98 PC running on a wireless card, the tech support guy(that answered in less than 2 minutes on hold) had me up and running within 15 minutes.
    Excellent service for less than half the cost of cable broadband and a free modem as bonus.
    Great Job AT&T!

    lurk3r



    Not likely

    The only real positive thing I can say about at$t is that the connection has been stable. I signed up for the $79 tripple play package, first bill was $170, has not been under $160 a month yet. Their advertisements are a blatant lie. The local phone is $39, DSL is $35. They flat out refuse to honor the prices they advertise. Couple that with ~300-500ms latency makes gaming nearly impossible.

    I'm dying for a replacement, see C2 advertising like mad in my area and would love to try it out. It can't possibly be worse.
    computerman2
    Premium
    join:2002-04-20
    Rockwood, MI

    Re: Not likely

    Been using At&t yahoo DSL from February 2005, No Issues with online gaming for Me, always high speed, billing for Me very little issues for myself. Online gaming pings are low for me. Been on Elite Package since it became available

    David
    No,there is another.
    Premium,VIP
    join:2002-05-30
    Granite City, IL
    clubs:
    Sounds like you got a higher TV pkg (Dish TV) than what you probably should have got.

    Got a copy of this advertisement?

    lurk3r



    Re: Not likely

    I do have the highdef package (advertised at $10 per month, actually 20), and upgraded from the $34 to the $59 TV package. That means $79+10+25 = ~110, not 160-170. I paused the add on TV and read it to the agent, the flat out refuse to honor it. My DSL and base phone line costs $39+$35 = $74, so I should be able to get the satellite for $5 according to their add (the same one I signed up for last year). Someone really has to sue these people for their complete disregard for truth in advertising.

    David
    No,there is another.
    Premium,VIP
    join:2002-05-30
    Granite City, IL
    clubs:
    ·DIRECTV
    ·magicjack.com
    ·AT&T Midwest

    Re: Not likely

    Now taking what you just told me..

    If I add $34+$39+$35=$108 is what I get that way.

    Now if you upgraded as you say to the $59 pkg

    $59+$39+$35=$133, so how you get $110 out of that is beyond me.

    Now I am not sure on the High Def. pkg but if I have to use my DirecTv as an example (theirs is like $20) I would pay the $61 I currently pay plus $20 for the addon HDTV pkg.

    So mine would be a $61+20=$81 for my current TV channels plus the DirecTv pkg. I don't think you can even order DirecTv's just HDTV pkg not without having another package.

    I will have to ask them and find out.
    --
    If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
    Koetting Ford, Granite City, illinois... YOU'RE FIRED!!

    lurk3r



    Re: Not likely

    Exactly, you have hit on my problem, they are advertising all 3 packages for $79, but charging me $108 as you illustrated. I'm not trying to be unreasonable, I know that what I have will be more that the base package. My problem is that they are charging me $4 less for 2 of the 3 services that they advertised, and continue to advertise at $79 for all 3.

    David
    No,there is another.
    Premium,VIP
    join:2002-05-30
    Granite City, IL
    clubs:
    ·DIRECTV
    ·magicjack.com
    ·AT&T Midwest

    Re: Not likely

    Ok, I think you might have actually answered your own question. Now with what you are telling me, and keep in mind this is just what I am going on.

    Now here's what I crunched(keep in mind basic numbers here):
    $35=DSL
    $34=phone
    $59=Upgraded tv pkg
    $20=HDTV add on
    ---------------------
    $148= Total

    Now if you did all of that I get $148 right there. I didn't add any taxes to this, so this would be about in the ballpark estimate. Now keep in mind this also is including the upgrades you made.

    $35=DSL
    $34=phone
    $34=tv pkg offered
    $20=HDTV add on
    ---------------------
    $123=Total

    Here is the estimated price I get if I just went with the HDTV upgrade only, and stuck with the basic pkg. I can't say for certain if you can just pay for say Discovery HD and not have to purchase Discovery. I don't know if that works or not or if you have to pay for the channel. That would be something dish would have to answer. I can't say I have tried it as I have no HDTV's in my house. I have a 25 inch sanyo that works just fine for TV. However, some people enjoy their TV more than say me. I think what happend was you went outside the pkg with the upgrades. I am willing to bet that's what happend. I don't think dish would sell a $59 for $34, If DirecTV don't I don't expect dish to.
    --
    If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
    Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
    Forums » comments on review of AT&T Midwest


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