 Review by ArgMeMatey 
UPDATED: 25 days ago
member for 6.9 years, 1782 visits, last login: a few hours ago
 Milwaukee,Milwaukee,WI
 $25 per month (12 month contract)
 about 3 days
 AT&T
 "Quick shipment, works as advertised"
 "Need more upload speed"
 "Cheap and reliable"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:
(ratings match consensus)
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I had DSL installed at my office in August 2008. They screwed up the order and it took an extra week to get the modem, and it was not the one they promised on the phone. They "threw in" connection from the Building Binder Posts to the modem jack. But not setup. So the AT&T tech wired it all through and left. After I got the modem hooked up, it didn't work. So I took it to the NID and it worked fine. Time to replace the inside wiring. All went fine then. But I should have checked it before he left. Just too busy to bother with it at that moment. Since then, no notable problems.
3008/512 translates to 2500/400 or so. The upload speed never used to bother me, but now I am sometimes uploading lots of photos and it takes way too long. I get what I pay for, generally, but I reserve the right to complain for any reason.
I just upgraded from 1500/384 as a hedge. I had checked with SBC Direct in May and was told that I should have no trouble getting the max sync speeds. I was paying as noted below through September 2006 but the new offer was $17.95 plus fees and taxes, so now we have a commitment through June 2007. I submitted an online order and was smoothly upgraded overnight.
I submitted the order and then immediately rebooted the modem:
2006/07/19 13:07:42 GMT E |DSL |Link up 1 US 384 DS 1536 (FAST:G.dmt)
...
And then this happened overnight:
2006/07/20 08:33:25 GMT E |DSL |Link up 2 US 512 DS 3008 (FAST:G.dmt)
Dynamic IP
Speedstream 4100 (Nice stats)
In October I moved my DSL from one phone line to another, and that didn't go particularly smoothly: They disconnected me twice because something didn't "take" in the system properly, the new modem did not ship out as expected, they gave me a new phone # and then called me back and said they made a mistake and that number was not available, the DSL billing did not get transferred from the old account to the new account and so on. Nothing new there.
I can't comment on tech support because I use the Don't Ask, Don't Tell policy.
SBC Direct forum is available and most questions get better answers in the SBC BBR forum anyway.
Here's my 28 March 2007 Bill:
$34.99 Regular rate for PRO (3008/512)
$17.00 -Credit for 12-mo contract
$ 1.01 + 5.6% sales tax in Milwaukee County
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$19.00 SubTotal
Voice service IS REQUIRED to get this. So here's what I pay for that.
$10.78 Local Line (Increased to $10+ in Spring 2006)
$ 1.00 Local Calls, 25@ $0.04 each
$ 5.44 Federal Access Charge
$ 0.70 E911, USF
$ 1.54 Federal, State, County, Stadium Taxes
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$19.46 SubTotal
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$38.46 Grand Total
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