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Member review of AT&T Midwest


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read 1448 reviews (925 positive) (289 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($19 to $79)

Speed test results 3 year trend

Review by ctceo See Profile
UPDATED: 209 days ago
member for 8.5 years, 2406 visits, last login: a few hours ago


Mishawaka,St Joseph,IN
$35 per month
about 14 days
AT&T
"Speed for Price, Reliable Connection"
"Outsourced customer support is likely not able to help. Infrastructure is there for speeds, unwillingness to open up floodgates."
"If you have availability and want decent internet speeds for very competetive pricing AT&T Yahoo! is the way to go."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I've had experience with SBC/Prodigy & Yahoo! DSL & Dial-Up for over 3 years, and have been happy with the service. Though the Technical support channels are a bit frustrating to deal with, they are easily navigated and help for what you are looking for is at the end of the tunnel. Well most of the time. As for the Dial-In I've had no problems finding a local number when traveling, and find this service to be handy for friends and family that cannot qualify and/or afford a high speed connection. Dial-In is Reliable, as fast or faster than competing providers, and never busy.

    SBC/Ameritech (Now AT&T again), Has services comparable to competitor prices. Though pricing is left to be desired when ordering services individually the are still fair compared to other providers. My analog service has only failed 1 or 2 times in the 3 or so years I have had them, and has never had any quality issues.

    Update 4/22/2009: Speed and Price keep getting better, though it could be faster. About 90% of my Comcast customers switch to AT&T DSL when they find that they are able to get service. Price has slightly gone down and re-negotiating is always much less painless than when dealing with Comcast. Installers are a mixed bag and I have has some surprises as well. Equipment that is provided used to be Siemens/Speedstream, but they have largely switched to Motorola and 2Wire. I will warn you that the Motorola modems are quite a bit more flaky than the old Speedstream ones.

    Followup comments:
    Forums » comments on review of AT&T Midwest


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