Review by Mce Saint 
Posted: 116 days ago
member for 2.1 years, 331 visits, last login: a few hours ago
 High Ridge,Jefferson,MO
 $35 per month
 about 25 days
 "Much faster than Sprint Mobile Broadband and no cap!!"
 "Getting DSL approved for this location took too much badgering"
 "Happy to have it, but man it was work to give them my money!!"
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My frustration has been with getting DSL approved for this residential location. In brief, constructed a new home on a new street added to an existing subdivision. For a very long time, all of us who built on this new street were told that DSL was not available to us. Tried Hughesnet and, finally, Sprint Mobile Broadband.
Slowly - over time - various homes on the block were approved for DSL. During the same time period, others were still told "No. Sorry. DSL is not available to you." But, it was all pretty much on an ad hoc, beg ATT basis.
Finally, the situation got down to only 5 houses NOT having DSL service (all in the middle of the block). Working through the ATT Direct forum here, was approved for ATT DSL *basic* service (762Kbps down max). AFter about 2 weeks of basic tier service, I got a rep in the DSL Customer Care Department to check to see whether I could get approved for a faster service tier. After a few moments, I was approved for the Express tier (1.5Mbps down max). Got that installed and voila! Getting 1.26Mbps down - which in contrast to my SMBB is about 3x faster.
So far, I'm happy with the service. I just think ATT could have made it much, much easier to order DSL (which was a true endurance, please take my money experience).
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AT&T Midwest
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