Review by kjpost 
Posted: 71 days ago
member for 2.6 years, 2 visits, last login: 22 days ago
 Grand Rapids,Kent,MI
 $35 per month
 about 6 days
 Ameritech
 "3"
 "4"
 "Just OK, but still better than cable"
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Install Co-ordination:
Connection reliability:
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Value for money:
(ratings match consensus)
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DSL speed is spotty as to whether or not I get my contracted speed. 6016 kbps is always shown as my connect speed, thru put is equal to the connect speed, usually half or less. Upload is almost always right on the mark for the contracted speeds. Having to use 2wire junk equipment is a let down, it does not last more than a year or two. Service has been OK to great. Several billing errors like billing the DSL service twice per month went on for a while before I found a customer service rep. who was on the ball. Service on the line has been hit and miss when needed, staff always clean and warm, results are not always what was expected. Lately no issues except the up and down with my speed. Yeah I know the Internet is not always fast period, but this is to consistent. Line noise is minimal observing the routers stats I'm getting a good signal, just there is nothing to back the signal up - like getting a good AM radio channel, but you still just have AM. Easy to recommend over Comcast, but still much room for improvement.
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