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Member review of dock.net


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Ad-hoc dock.net Forum

Reviews:
read 8 reviews (2 positive) (5 negative)
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Review by cahiatt See Profile
UPDATED: 132 days ago
member for 8.6 years, 1376 visits, last login: a few hours ago


Smyrna,Cobb,GA
$60 per month (12 month contract)
about 30 days
BellSouth
"Price, value of service, range of services offered"
"Amount of control they have over Covad/Bellsouth"
"Good choice for your DSL service."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·AT&T Southeast
    ·BroadVoice
    -Update- 6/29/2009 -

    Thanksf for the many years of service Britsys/DNS-LLC/Dock.net. I finally switched over to a cableco service so I could get more upload speeds. Still a limitation of DSL these days. But was always reliable, good price and good service. I'll be back when you can get me 1.5+ meg of upload.

    Thanks,

    -original message-
    I was absorbed into the Dock.net service after my original ISP (Britsys) was bought out by them.

    They seem to be a good company and have friendly staff. I worry sometimes that their staff is stretched a little thin as it can be difficult to reach them in off hours and even sometimes during the day. I've only had one outage and it was of no fault of their own. A truck coming down the street took out some of the phone lines. Getting it sorted out was another mess. The local TELCO and the CLEC couldn't seem to agree on where the trouble was after the line was fixed. I kept losing sync and the only remedy seemed to be resetting the port. After a week of this the problems just went away and have no idea what was fixed or if anything was actually done at all.

    Beyond that I'm pleased with them and they do ultimately take care of things. I've ordered a second line for backup purposes from them and the process was painless. Now if they'll just take care of that open ticket I'll be set....

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