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Review by stephthegeek 
Posted: 3.2 years ago
member for 3.4 years, 9 visits, last login: 1.4 years ago
 Oakland,Alameda,CA
 $90 per month
 about 7 days
 "SO fast, personal attention, great price and upload rates"
 "Limited availibility, long installation/tweaking period"
 "The best and cheapest option for synchronous connectivity"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
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Fantastic service so far. The installer was here for several hours on the first day, trying to get a clear shot of the tower over BART and through power lines. He also came back the next day for some more adjustments, but it's working fantastically now. Speed tests range in the 3500-5000 range, for both upload and download.
One odd thing to note, they used my last name as the default for the hostname. I didn't exactly want my last name being broadcast to everyone on IRC  I pointed it out and had it changed, but I don't know if they will continue to use that as their standard.
I posted some photos of the installation here: »www.stephthegeek.com/index.php?q···Id=21997
And here is some information from our pre-sales email exchange:
* They offer four plans with the same radio equipment: residential 3mbps/3mbps ($50/mo) and 6/6 ($90/mo), and business 4/4 ($160/mo) and 7/7 ($380/mo)
* Setup fee plus equipment = $285 after rebates for the residential 6/6, $275 for the business 4/4
* I asked what their usage limits were: "If we see sustained usage above 1 mb/s CIR we usually talk to the user"
* Setup time is usually less than a week
* Residential plans have a best-effort SLA while the business plans have a 24x7 SLA with rebates for SLA violations
* Business plans can be shared and residential plans cannot
* There needs to be a clear line of sight to the tower (in my case, the Oakland Hills ridgeline)
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Unwired Ltd
