 Review by MadMANN 
UPDATED: 306 days ago
member for 3.1 years, 1102 visits, last login: a few hours ago
 undisclosed location
 Contract price not specified.
 about 1 days
 "Everything. CDV and internet excellent. Triple play is da bomb!"
 "Nothing"
 "Absolutely NO downtime with Comcast OR SusCom."
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Value for money:
(ratings above consensus)
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**12/9/07**
Just had CDV installed. Went in without a problem, other than it took a little time for my street to become serviceable after the launch a few weeks ago. The internet side has always been solid and fast. For some reason, once the eMTA was installed I started seeing even more Powerboost. Last speedtest gave a 20M/2M result whereas I would see more like 9/1.5 with the Motorola and Arris modems. Call quality is phenominal. Definitely recommend the triple play for anyone.
**4/21/07**
WOOOHOOOOOOO! It seems that upload powerboost has hit my area! So the one gripe I had is ***POOF*** gone, baby!! AWESOME-O!
»www.speedtest.net/result/116324374.png
**4/3/07**
Still awesome. No downtime, consistent speeds, nice latency. Upload powerboost is coming, along with a rumored speed upgrade to 16/2. Not much else to say. Couldn't be happier.
**Original Review**
I was a Suscom internet customer as soon as it became available in my area in 1999. Even when it was new, I had NO downtime whatsoever. If I did, it was when I was not aware of it. Started out with a Webstar (not sure of the model#). Speeds kept increasing and service kept getting better. But I did switch to a Motorola 4200 somewhere during that period, just to have the newer modem.
Alas, I moved to an area where I had NO broadband in the styx. During those two years, I barely used the internet because I could NOT stand dial-up after being spoiled so long.
Then I finally was able to obtain my service again after moving back to the area over a year ago. I got an Arris CM450A while the speed has increased to 5/256. Comcast took over a few months ago and they upgraded the speed to 6/384. Rock solid still. NO downtime, low pings, NO trouble. (Granted, if I HAD trouble, I could fix it myself, but I haven't had to lift a finger.)
If I absolutely HAD to say something the slightest bit negative, it would be that I wish they would give the 768 upload to all of their residential customers. But as it is, I only notice the upload speed when I do a very large update to my website every once in awhile.
All in all, great service. Very happy with it.
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