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AT&T Southwest page on DSLReports
Six Month Rating

Reviews:
bullet 1592 reviews (933 good) (330 bad)
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Review by streetmedik See Profile

  • Location: Henryetta,Okmulgee,OK
  • Cost: $36 per month
  • Telco party Southwestern Bell
Good "Beats dial-up - 90% up time"
Bad "Paying more than double what people that signup for new accounts do. Just shows me that AT$T is more concerned with getting new."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

My DSL service is ok, except I was told I had to be capped at 3008/512 kbs
even though my 2wire 2701HG-B shows a MAX of 5856/1072 kbs Not just once, but every time I restart it. SO I do not understand the reason for the cap.

Also it seems that SBC\AT&T care more about getting new customers than keeping old ones. Free MP3 players...and other such perks have come and gone since I became a customer. Can existing, loyal, faithful customers receive such cool stuff....NO. Not fair I say, not fair. Existing customers should be rewarded for staying with them and not changing to another provider, like say...COX at 9000kbps

But, being as I was just a lowly medic, roaming the dark and lonely streets looking for a good trauma. What right do I have to complain.

On the good side, aside from a few months of dropped connections way back when I started with SBC, the connection is stable at least 90% of the time, so that is something. But paying double what new customers pay makes me sad.

member for 9.8 years, 350 visits, last login: 100 days ago
updated 3.2 years ago

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