Review by vikingsquirrel 
Posted: 2.8 years ago
member for 8.9 years, 92 visits, last login: 334 days ago
 Philadelphia,Philadelphia,PA
 $49 per month (12 month contract)
 about 1 days
 "Fast Order to Install, MDU ONT , competent installer, Good Support"
 "no TV (yet) for Philadelphia center city locations"
 "Very Postive experience, Stable connection"
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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FiOS internet became available a few weeks ago via an MDU servicing my 600+ unit apartment building in center city Philadelphia. I placed my order for service through the Verizon FiOS www site, and was schedule for the install the next day. I got a confirmation email for the 15/2 service tier at $49.99 /month for 12 months. verizon also was running a special in January , and gave a $100 American Express Card as an incentive if after three months of service.
The Installer called 1/2 hour before his arrival time and said he was on his way, and he arrived ontime at 9AM.
the only point of concern was the Verizon online www site doesn't have info on the MDU , and I wasn't sure how the install would go. (I first thought he would have to string the fiber optic cable to my unit , but I was wrong as the installer informed me of the MDU and ONT in my building's telephone room.. approx 200 feet over existing copper wire to my apartment.)
The install took approximately 2 hours, and I was online with verizon, and off comcast
I received a Actiontec wireless router and a ZyXel VDSL modem. ( I would have liked the units housed in a smaller box due to space constraint on my desk, but it isn't a big deal).
Now one week on the service and I am getting consistent downloads of 14.1 Mbps / uploads of 1.6 Mbps
On FiOS Internet and FiOS Phone, and I am very pleased. I can't wait for the FiOS TV to be offered
Followup comments:  ARKx
join:2005-02-13
Philadelphia, PA
| Power to ONT & Voice availability Vikingsquirrel, if you're still around obviously, how has your uptime been with regards to voice service? Have you had any power outages, on either side since service installation? Also, when you ordered online where did you order from? The FiOS homepage »www.verizon.net/fios or »www.verizonfios.com/ or the convoluded way(this is the only method we qualify, for now, in Port Richmond 19134, 215-739); »www.verizon.com Residential > enter ZIP > Freedom "Calling Packages" or "Calling Features" > "View All Products" in Resources column > "Verizon FiOS Internet Service" link > Add to cart > Proceed to checkout, etc.
I'm trying to cleanup the account, and am waiting for the Double Freedom to kick in, and hopefully we'll be able to keep the $70 a month for FiOS too, after the Double Freedom has cleared the FiOS order is submitted and processed, and our activation date comes and passes with a successful installation.
Thanks for the reply,
Alan | |
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