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Verizon FiOS page on DSLReports
Six Month Rating

bullet 1916 reviews (1452 good) (138 bad)
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Review by Liz See Profile

  • Location: Potomac,Montgomery,MD
  • Cost: $125 per month (12 month contract)
  • Install: about 14 days
Good "Internet is stable, fast and low latency."
Bad "Router runs hot, sales & billing play fast & loose with truth, CS is no help."
Overall "Verizon drove me back to Comcast with billing errors and arrogance."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

--March 2010--
When I added Verizon TV, the billing errors began. I spent hours over 5 months trying to resolve these errors. I went with Comcast triple play.

Verizon FiOS internet is the best, but Comcast is close. Verizon copper line phone is best, FiOS and Comcast about the same. Comcast has better SD TV, DVRs and on demand.
--June 2007--
Six months without a single problem. Install was done well and on time.

member for 14 years, 3323 visits, last login: a few hours ago
updated 2.1 years ago