Review by BbrewerG 
member for 7.6 years, 1137 visits, last login: 143 days ago
updated 3.8 years ago
 New York,New York,NY
 $45 per month about 12 days "No cable TV requirements, fast download speeds, option to call NYCT support instead of incompetent Time Warner Techs" "Weak upload" "If DSL or FIOS were available I would drop this in a heartbeat."
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Since DSL wasn't available I started looking into my options with Time Warner. Earthlink gets horrid reviews so I wasn't going to even consider going with them. RoadRunner is a ridiculous $20 /extra per month if you're not a Time Warner cable (TV) subscriber, so NYCT was a no brainer. I called their office and discussed their options and how the service aligned with TimeWarner. Although my ISP is NYCT, the installation/equipment is still done by Time Warner techs who are unreliable and never on time. The installer was 2 hours past the window I was given for the installation. After the installation everything has been rock solid. I don't really use it, but NYCT provides a free IMAP email account.
update: i received a slight speed upgrade which was a good thing. NYCT customers seem to receive the same speed provisioning/upgrades as RoadRunner customers. I usually get around 6000/500kbps.
update (4/7/2008): my node has become extremely saturated and the upload speeds at times are so low that a speed test can't even complete. TWC has sent numerous techs to my apartment and they all claim that there is no problem in my residence and that the node is overloaded and was due for an upgrade months ago. I continued to complain but the upload speeds are still horrible. I placed an order for dry loop DSL last week, so hopefully that works out and I can finally cut my ties with TWC.
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