Good "Very reliable, greatly improved service and support" Bad "none" Overall "Now updated enough that you get what you pay for. Good service, reasonable price and improved support."
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings above consensus)
Since taking over the Cox system in Clovis, NM, the connection speed has dropped significantly. Was upwards of 3megs down - 500K up. Now 1meg down - 160K up.
Tech support is completely clueless.
Price is high for what I get now. $94 includes cable tv. ----------------------------- This is an update of my Suddenlink Service in Clovis, NM, 3/31/2012.
Much has changed since my first review when Cox sold to Suddenlink. Performance of the Internet connection speed is now over 10 meg. Cable TV performance is clear and stable. Cost is now $104 with Internet and TV. Now on digital TV signal with more programming options. Recent service call was scheduled between 10 and 11AM. Service tech arrived at 10 AM sharp, corrected the problem and was gone by 10:45.
Much has changed for the better with Suddenlink service here in Clovis, NM.
Good job guys. Thanks. Steve Aikens
member for 14 years, 162 visits, last login: 2.9 years ago updated 3 years ago