| Review by 6363 |
member for 12.2 years, 162 visits, last login: 1.1 years ago
updated 1.1 years ago
- $104 per month
- "Very reliable, greatly improved service and support"
- "Now updated enough that you get what you pay for. Good service, reasonable price and improved support."
|Pre Sales information:|
Value for money:
(ratings above consensus)
Since taking over the Cox system in Clovis, NM, the connection speed has dropped significantly. Was upwards of 3megs down - 500K up. Now 1meg down - 160K up.
Tech support is completely clueless.
Price is high for what I get now. $94 includes cable tv.
This is an update of my Suddenlink Service in Clovis, NM, 3/31/2012.
Much has changed since my first review when Cox sold to Suddenlink. Performance of the Internet connection speed is now over 10 meg.
Cable TV performance is clear and stable.
Cost is now $104 with Internet and TV.
Now on digital TV signal with more programming options.
Recent service call was scheduled between 10 and 11AM. Service tech arrived at 10 AM sharp, corrected the problem and was gone by 10:45.
Much has changed for the better with Suddenlink service here in Clovis, NM.
Good job guys. Thanks.
Re: Suddenlink Thanks My family & I have reached out. And have been reaching out over the past 6 or 7 months. We were supposed to receive some credits on our bill because our internet speeds have been in the 3-4 range instead of the 10 we have been paying. If you are really an approved suddenlink tech agent can you tell me why we have not received any credits to this day & why our speeds are still between 3-4??? The bill is under Virgil Carney in Bastrop, La. That's how serious I am.
| |Pete AbelPremium
Saint Louis, MO
Re: Suddenlink Thanks I received your email and will check into this ASAP.
RE: Speeds Well my family & I are very glad you get the speeds you are supposed to be getting. here in Bastrop, La. we are lucky to get 3-4 when we are paying for 10/77. We have been supposed to have gotten credits back from several months of this. But haven't seen anything. We are to the point we are tired of calling & them sending a tech out when they want but telling us a different time. they do send one guy that is the best. And we get our speed back up & within 2 days it's back down. And now with the caps. Because we are supposed to see some kind of enhancement. Well; nothing here. We are AT&T bound if this isn't straightened up within the next couple of months.
Re: RE: Speeds Just wait until you get the caps Steve Aikens, then you will be reverting your review right back.
Enjoy it while it lasts, because I guarantee it won't last long.
RE: Caps You are right on the money; Carribou. He will definitely be singing a different song then. And it will be "The Blues".