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Member review of RoadRunner Cable


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$58 per month avg ($26 to $238)

Speed test results 3 year trend

Review by Lowtarget See Profile
UPDATED: 97 days ago
member for 4.6 years, 1006 visits, last login: a few hours ago


Alger,Hardin,OH
$44 per month
about 1 days
"Next day Install..."
"Wish upload speed will increase."
"Turbo RR, Is faster then DSL in our area."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·magicjack.com
    5/14/08: Around 8pm using a RR speedtest site. Showed my download speed was very low. Spent about one hour with RR tech support trying to fix it. They had me reboot the modem a few times. Plus run some tracerts and speedtests but I was still have problems. While the tier 3 tech was checking for more info about my problem. I rebooted the modem again for the heck of it. The modem downloaded a new firmware for it self. Now for some reason unknown my speeds are fine again.

    7/7/07: Upgraded to the fastest speed available here. I'm now provisioned at 15000/768.

    6/12/07: Around 10am, we ordered roadrunner. For our area fastest speed available is 5000/384. We got a install date for the very next day which was 6/13. The tech showed up around 5:00pm. Took the tech like 20 mins to do the work he needed. They supplyed the Motorola SB5101 series modem. Install went very smooth and got online without any problems. I'm getting around 4910/367 right now at peak time.

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    Followup comments:
    BushRules08

    join:2007-05-08
    Buffalo, NY

    Reply

    RoadRunner is a great service, and I am glad you signed up for it. Let me know how u like it.
    BushRules08

    join:2007-05-08
    Buffalo, NY

    Re: Reply

    My Area in Buffalo is 8000/768 speed wise.

    Lowtarget
    15Mbps Roadrash
    Premium
    join:2003-12-22
    Alger, OH
    clubs:
    ·magicjack.com
    ·RoadRunner Cable

    Re: Reply

    Only other broadband here besides TWC. Is embarq DSL which speed tops at 5000/768. Sure the upload is little more then TWC.

    Look at the money I'll be saving. =) Since I dropped the dsl connect and land line. I own a prepay cell phone so that will work fine for me. A $20 dollar airtime card would last me for 3 months. hehe

    I'm looking to save around $40 dollars a month. Just by changing to TWC.
    BushRules08

    join:2007-05-08
    Buffalo, NY
    ·Verizon Online DSL
    ·RoadRunner Cable

    Re: Reply

    With TWC I have 3 8300HD DVR set top boxes, and 2 3250HD Standard Set top boxes. In my package I have the DVR Service, All 4 moive premiums (HBO, Showtime which includes the movie channel, Starz, and Cinemax) I also get access to a wide variety of movies with Movies on Demand, and Video on Demand. I have the digital phone with all calling features, and I also have RoadRunner Turbo which 8.0/768, TWC is cranking up the speeds next month to 15/2. I have all of that for 2 year promotion, for 140 a month, and my sales agents says he can renew it for me. I had TWC forever, they are such a great company.

    wheel11

    join:2001-03-17
    Pearland, TX
    clubs:

    reason for outage

    Just some info. RR does network repairs and upgrades on wed. and Thur. after 12.00. Thats probably what caused your outage. They can last up to 6 hours if its longer than that its because an upgrade failed and they had to switch it back.

    Lowtarget
    15Mbps Roadrash
    Premium
    join:2003-12-22
    Alger, OH
    clubs:

    Re: reason for outage

    I talked to RR and asked them. Basicly if any work was being done which caused the lost connection. The person I talked to said no. I made the question total clear for anyone to understand.
    Forums » comments on review of RoadRunner Cable


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