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Review by lutful See Profile

  • Location: Nepean, ON, Canada
  • Cost: $45 per month
  • Telco party Bell Canada
15/10 upgrade working well
went down a few times
good
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

We switched to 15/10 service last October, and it has been working quite well.
The service went down a few times, but came back up within a few hours.

member for 18.8 years, 2918 visits, last login: 1.6 years ago
updated 8.5 years ago


JGROCKY
Premium Member
join:2005-05-19
Chatham, ON

JGROCKY

Premium Member

2007-Jun-15 2:13 pm

Hmm... strange...

Hi Lutful,

This sounds a little strange... I've passed your information on to our Tech Manager to have a look at.

Rocky
2007-Jun-15 2:13 pm: · hey mods ·

TSI Steve2
TSI Steve
Premium Member
join:2007-01-12
Chatham, ON

TSI Steve2

Premium Member

2007-Jun-15 2:39 pm

Re: Hmm... strange...

Hello Lutful,

We've looked at your account and it seems that just recently your profile was changed from 1M to 4M.

Were the problems you indicated with the speed from some time ago or is the issue happening now?

Thank you,
TSI Steve
2007-Jun-15 2:39 pm: · hey mods ·
lutful
... of ideas
Premium Member
join:2005-06-16
Ottawa, ON

lutful

Premium Member

2007-Jun-16 1:47 am

Re: Hmm... strange...

Yes, it is much better now (around 3M/300K) ... I just did a DSLR test and saved result.

I am not the main user of this DSL line, so my review was based on somewhat "stale" information from others.

Thanks very much for changing profile to 4M although I am curious why/how it became 1M in the first place.
2007-Jun-16 1:47 am: · hey mods ·

JGROCKY
Premium Member
join:2005-05-19
Chatham, ON

JGROCKY

Premium Member

2007-Jun-17 9:59 pm

Re: Hmm... strange...

No clue as to why.... The only thing I can think of is a card that was either rebooted in emergency or a card that failed, which might cause a reset on profiles, but 1Meg is a low profile....

Rocky
2007-Jun-17 9:59 pm: · hey mods ·

TSI Mike
TSI Mike
Premium Member
join:2007-10-09
Chatham, ON

TSI Mike

Premium Member

2010-Sep-20 4:45 pm

Review

It doesn't look like the speed test showed up there... What kind of speeds are you seeing? Can you post in the Direct forum so we can take a look at the line?

»/forum ··· avdirect
2010-Sep-20 4:45 pm: · hey mods ·

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

2011-Oct-7 12:11 pm

Ottawa

Your area of Ottawa should be more then capable of getting proper speeds... Have we attempted to troubleshoot the issue with you recently?
2011-Oct-7 12:11 pm: · hey mods ·