Review by Brazbit member for 8.3 years, 2159 visits, last login: 83 days ago updated 2.6 years ago
Port Orchard,Kitsap,WA
$55 per month- (month by month)
"Technically it does connect me to the internet" "Anemic speeds during the morning... then it slows down through the day culminating in dial-up like performance by prime time" "Seriously considering terminating service"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:
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Basic no frills internet service. Gets the job done with no wow factor.
Other services exceed Wave in features, unfortunately they are not available in our service area.
When wave first took over our service area it was a step backward. Gone were the ability to create web pages and email accounts online heck you couldn't even pay your bill online. The IP addresses were detected as Canadian which made some web sites redirect customers to Canadian pages.
They have added online bill pay and the IP addresses are recognized as US addresses but email accounts and activating your web space still requires a phone call. On the plus side speeds have increased though they still lag behind other services.
**** 1/31/08 **** Have been without service for two days. They see that seven people are without service in our area but won't send a truck to investigate unless two more call in about it. If they can see the outage in their system why the heck can't they provide a little service? ***** ARGH! *****
**** 06/09/09 **** Service has been atrocious lately. We have the 6Mb/1Mb tier yet speed tests come back as being in the 128Kb range. Looking at the test results for Wave here on DSL reports show that this is currently common among users in Port Orchard during the evenings. We are seriously considering switching to Qwest DSL. 1.5Mb is slow by today's standards but that is currently around 12X faster than what we are getting out of Wave. Looks like it is time to wave good bye to Wave.
Comments:
 AD7BKPremium join:2000-03-23 Havre, MT Reviews:
·3Rivers Communic..
| Wave cable they suck they do not want more than one computer on at a time, they say THERE IS NOTHING WRONG WITH OUR SERVICE. My suggestion is go to the cable store flood the store with users and their cablemodems telling the rep they are leaving for comcast and if they ask why, no connectivity,and when you use VOIP they slow you down unless you use their service. I was gonna get wavecable for myself *using my roommates* but not with this cruddy connections. Everyone who is effected by the crappy connection please email wavecable complaining every 5 hours till they fix it. If they get enough complaints they will fix it.
I hate wavecable now more than i did commiecast -- The following statement is true... The preceding statement was false!!--George Carlin | |
|  |  | | Re: Wave cable I had qwest dsl were I lived it worked very consistent with the 1.5down package. my phone lines were bad too only 21k on dialup. I had 1 power outage that's it and also had I guess high latency which might accounted for some gaming drops?
but (never were I lived) had the cable slowing issues | |
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