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 Review by rfhar 
UPDATED: 248 days ago
member for 8.6 years, 4811 visits, last login: a few hours ago
 Durand,Shiawassee,MI
 $64 per month (month by month)
 about 3 days
 "Local Privately own company, (TVC) great service for last mile problems"
 "Power-net sometimes is down for hours with no explaintion or warning"
 "I am happy."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
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I live south of Lennon, Mi., a small village half in two counties. One person owns the Telephone, Cable, CableTV, and DSL Service. When I built this house I stopped in to the office to ask about a phone. The office gal handed me a paper telling me about service and asked what phone number I wanted. The next day I had phone service. Ever see that kind of service from a big corporation? When the service tech came out to hook up my cable he installed my Ethernet card and left only after both of us had been on the net. I have had two repair orders in the last two years. One was my problem, the other was theirs and I have no complaints about the service, it was great. When I added a router they advised what brand worked best in their opinion and gave me advice in setting it up. The last mile service is great. Almost always they tell us a couple days in advance if they will be down for servicing their equipment.
The people who installed the cable underground told me that they could have run the cables several hundred feet longer. When TVC first advertised cable service they said it was four times faster than a phone modem, 128Kbps. I had 2000 often and seldom under 500Kbps. They have since added DSL and their packages are similar for cable.The office gals told me that this was their way of making the kids who are always downloading long files pay for what they get and be sure that every one else gets good speed also. All my speed readings, taken at differing times, have been as fast as
advertised.
Now Power-net is another animal. Power-net seems to be down for couple times a month. (I haven't kept a log.) seldom a warning or explanation. Their telephone Tech support is a crap throw, although I must admit I most often get good service. It's just that some of them will slur their name (I am quite hard of hearing) and have a poor attitude (I think they are lazy.).
Power-net filters my e-mail for spam. The spam filters are by MyMail and have both a white list and a black list, These filters are doing a really great job. I love them. I'll still keep Mailwasher to my hotmail accounts and Norton gives me good service also.
I have package 3;
Download burst speed 1536
Upload Burst speed 384
Private IP addresses 4
Public IP addresses 2
E-Mail Boxes 10
10 mB E-Mail storage
Service Throttle speed 256
Setup fee......I don't know.
Monthly Fee $64.95
I have received downloads at near 2000Kbps from local speed tests
and uploads are most always faster than advertised too.
I could get Charter as they have a cable on the pole but somhow......
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