 Review by Dark Fiber0 
member for 7 years, 122 visits, last login: 2.3 years ago
updated 4 years ago
 Boise,Ada,ID
 $43 per month- (24 month contract)
 Qwest "Fast to set up, somewhat portable" "Incompetent tech support, clandestine contract renewal, shady business ethics" "If you can get cable, DSL or even cellphone broadband, don't waste your time or money."
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High speed Internet access without wires...sounds great doesn't it. That is the only good part of their offering, if it works. Their tech support is incompetent. Their customer service droids are robotic and unfeeling and will support their employers unethical business practices to the end.
Clearwire has managed to double charge me for a static IP, lose my static IP, delete my personal webspace (which had strictly innocuous content, safe for the most conservative kindergartner:a single blog post about my lost cat, actually), and clandestinely enter me into a new contract term without my express consent.
What burns me the most is the unsolicited placement into a contract term without my express consent. It reminds me of date rape. If you ask for consent and get no answer, the answer is no. Opt-out is theft, pure and simple. Their utter refusal to reverse the unauthorized commitment without a punitive cancellation fee is disgraceful. Defending the ethically devoid technique with the stand-offish claim that it is perfectly legal and written into the fine print is an insult to their customers and an affront to decency.
I wouldn't wish Clearwire on my most hated enemies. Sprint's choice to back out of their joint venture with Clearwire was probably one of the smartest things they could have ever done. With as long as I have been a customer of Sprint, I have regrettably had my share of go rounds with them, but incompetent outsourced employees, as bad as they may be, definitely take second place to willful malice and greed.
If you can get cable, DSL, or even high speed access from a cellphone carrier, don't waste your time or money with Clearwire. They only care about separating you from your money, and you are sure to regret it.
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