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Member review of WOW Internet and Cable


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Reviews:
read 291 reviews (216 positive) (35 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$81 per month avg ($25 to $140)

Speed test results 3 year trend
Review by TopKat See Profile
UPDATED: 123 days ago
member for 150 days, 10 visits, last login: 102 days ago


Clinton Township,Macomb,MI
Contract price not specified.
"I can get to the internet occasionally"
"Every weekend for the last 2 months, the connection goes down without fail. Also intermittently during the week."
"I'm dumping this soon."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·Comcast
    I have called WOW 3 times to fix the slow and/or non-existent internet connection. I realize networks go down, but this is ridiculous. I previously had comcast and I think the internet went down 3 times in 2 years.

    Update: This internet service that is shakier than an 80 year old with Alzheimer's is GONE this Friday. I cannot take the completely unreliable connection so it's back to Comcast even though I have issues with them, at least the internet stays on.

    Update: This is why (in addition to the above) I am dropping them:
    2.3m/591 Wide Open West
    I pay for 6 and this is what I consistently get.

    Update: Now with comcast I get:
    11.5m/1.1m

    I will NEVER subscribe to WOW ever again.

    Followup comments:
    view ALL 2 comments

    imrf
    Premium
    join:2002-06-06
    Utica, MI
    ·WOW Internet and C..

    Good thing you aren't a doctor.

    quote:
    This internet service that is shakier than an 80 year old with Alzheimer's is GONE this Friday.
    As the title says, good thing you aren't a doctor because you would have killed a lot of people. Alzheimer's does not cause people to shake, that's Parkinson's disease.

    Alzheimer's disease is a form of dementia, causing memory lapses, inability to speak properly, confusion and loss of mental ability.

    As for your Comcast speeds, big deal, that's just PowerBoost fooling you. PowerBoost doubles your internet speeds for the first 20megabytes of the download, then slows back down to Comcast's standard 6Mbps/384Kbps.
    permalink · 2008-04-19 18:10:07 · Print · Reply to this
    TopKat

    join:2008-03-23
    Clinton Township, MI
    ·Comcast
    ·WOW Internet and C..

    edit:
    April 23rd, @06:14AM

    Re: Good thing you aren't a doctor.

    said by imrf See Profile :

    quote:
    This internet service that is shakier than an 80 year old with Alzheimer's is GONE this Friday.
    As the title says, good thing you aren't a doctor because you would have killed a lot of people. Alzheimer's does not cause people to shake, that's Parkinson's disease.

    Alzheimer's disease is a form of dementia, causing memory lapses, inability to speak properly, confusion and loss of mental ability.

    As for your Comcast speeds, big deal, that's just PowerBoost fooling you. PowerBoost doubles your internet speeds for the first 20megabytes of the download, then slows back down to Comcast's standard 6Mbps/384Kbps.
    Alzheimer's and Parkinson's are not mutually exclusive Dr. Kildare

    Regardless, WOW service blows.
    permalink · 2008-04-23 06:13:40 · Print · Reply to this
    Forums » comments on review of WOW Internet and Cable

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