Review by KEW4 
member for 3.6 years, 0 visits, last login: 3.6 years ago
updated 3.6 years ago
 Rockport,Aransas,TX
 Contract price not specified.  "NONE except that it's available in our area" "EVERYTHING about it!" "The WORSE service I have EVER had!"
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We have had Wild Blue for about 6 months ONLY because they (and Hughs Net) were our ONLY options. Fortunately, the home in which we have this junk service is only a week end 'get away' place so we don't have to live with it on a daily basis.....THANK GOODNESS!!! Our computers operate slower than dial up! I called Customer Service yesterday (what a joke!) to ask them why we are running so slowly! They had me go to testmy.net and speakeasy.net. The first test on testmy gave one star and said the download time was WAY bad as well as the upload time. It rated the service ONE star in download and upload speeds....the worse you could get. Not liking that result, the customer service dude hurriedly had me go to speakeasy and retest....he tried to just play like that one had never taken place....."This (speakeasy) will give us a better reading." Yeah....right. I got a tiny bit better reading there....VERY tiny. He then, naturally (and big surprise!), started blaming MY computer, MY firewalls, MY everything, etc....just ANY BS he could think of BESIDES Wild Blue as the cause of the problem. WHAT a crock! We, very UNfortunately (!!!), have an 18 month contract so hopefully we can get something better when our time in computer hell is up. I would not recommend Wild Blue to my worse enemy! It sucks....majorly!
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