Review by jofallon 
member for 10.1 years, 3412 visits, last login: 3 days ago
updated 2.7 years ago
 Oak Park,Cook,IL
 $79 per month- (24 month contract)
 about 14 days AT&T "Excellent speed and reliability; at least at first." "Tech support maybe assumes too much in the way of knowledge. Not very interested in diagnosing line problems." "got Comcast"
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My line needs to be in safe mode to be stable. A week or so ago, it went into fast mode. LB put it back in safe mode, but since then the line has been disconnecting and reconnecting every hour or two.
A final note - the connection got totally unstable; disconnects 10-12 times a day. It always reconnected at the usual speed, and oddly, the router log never showed any error messages. LB said a problem with the inside line; which worked fine with the phone and with Speakeasy before, and had nothing else on it. Rather than muck with LB, Covad and ATT, I just got the Comcast package. More expensive, but enormously faster and more reliable. We have lots of old copper in Oak Park, and I'm not interested in persuading ATT to test all the lines between me and the CO.
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