Review by photog5 
member for 3.4 years, 40 visits, last login: 1 year ago
updated 1.1 years ago
 Hydesville,Humboldt,CA
 $50 per month "nothing right now - bad ping from 8 pm till 12 midnight" "bad ping EVERY NIGHT" "they fixed it last year - and now are messed up again, EVERY NIGHT"
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(ratings match consensus)
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Right now the internet is steady, but in the evening things are a bit rough -
Suddenlink Rep called and stated they are working on it!
Comments:
 photog5
join:2008-08-25
Hydesville, CA Reviews:
 ·Suddenlink
| latest round of problems Around the 5th of this month we had a storm blow thru Humboldt County - When I got home I found my latency had gone from 25 to 150 ms... Im a gamer this doesnt work in gaming - and I have 100% packett loss in three hops - I tried calling Suddenink and all they say is "storm damage has caused outages in Humboldt county" with no other explination or ability to leave message - just an endless loop of Sudenlink comercials "YAY" - now its been 12 days and I still have bad connection, »www.myconnectionpc.com/explain/a···fidle=82
I am getting response from Pete Able here and some local techs BUT the "problem isnt in Suddenlinks" realm, or its not thier routers or hops... its Above Net according to my own diagnosis, HOWEVER Suddenlink CHOOSES to do biz with this company and therfore SHOULD go with some other Supplier to ensure quality product for thier consumers... Ie ME... I hope someone resolves this issue once again cause this connection just SUX...
photog5 | |
| | | Suddenlink...been there done that I Agree that suddenlink sucks, i play Call of Duty 4, and WaW on Xbox live, and at any time of day i get a 1-2 bar, IT SUCKS i got frustrated and switched back to ATT. But recently my friend who dosent have a landline phone has been stuck with suddenlink said suddenlink's connection jumped up, and hes getting 4 bars! he said that small towns have been getting capped, and that a lawsuit was filed. I googled it though, and i couldnt find much on it, so i dont know... | |
| | | We Demand Competition! So don't get me wrong, I H8 Suddenlink as well, But you should understand, they are a small-fry company, right? they are trying to expand into 'new' markets, (New to them) like Humboldt, and where I am, in Southwest Missouri. TimeWarner, and ComCast were small fries in the ISP world, and they expanded, and grew, and became the top of the heap, and now are deciding the fate of the charging structure for the rest of us.
So, I guess my point is, don't push too hard for the small guys to go out of business. Without their competition, it would be ComCast, or nothing, and you would have to pay by the second to play CS Source!
My second point is this, Although the BBB is a great source for you to vent your frustrations, and I use it too, and have reported Suddenlink in the past, Wouldn't it be more prudent to write your congressional representative? Why you say? because Suddenlink has a Monopoly! So do all cable Providers! Sure, I can get a Satellite Dish, and DSL, and pay the phone company, and I can get all the things Sudenlink provides, right? So there is no Monopoly, but there is no competing Cable company.
So then, if there was one company running Gas Stations in town, but you could buy gasoline in one liter bottles at wal-mart, then that gas station would not technically have a monopoly.
The Cable companies are not participating in fair trade practices, by forcing us to not have a REASONABLE choice. Sure we always have the choice of moving away, or living on Mars, but we should be demanding real CHOICE.
In my home town, Suddenlink bought out the other smaller Cable company, while it was in the middle of upgrading our towns Cable Infrastructure. They got bought, didn't finish the upgrade, and now we are not even on the Suddenlink list to get upgraded. No HD, no high Speed, no Telephony, crappy quality, and when I call Tech Support? They pass me around from Call Center to Call Center because no one knows who we belong to.
Finally, Competition makes one work harder. And the Consumer wins. Write to your Congressional Rep, and Senator, and get Cable Monopolies Fixed. | |
|  | | | Re: We Demand Competition! There's a Suddenlink list to get upgraded?? You know if you're on it or not?? I'm in an area where we can get Suddenlink cable TV and that's it. I have inquired more times than anyone would care to count and can't get a straight answer. I've been told everything from next month to next lifetime. Apparently it's pandemic. Our telco (CenturyTel) has no idea when they're upgrading either. This leads one to two possible conclusions:
1) It's a trade secret. OK, then tell me it's a trade secret. Tell me you can't release an upgrade date. Though why it's a secret is strange. It's not like anyone's going to beat you to it. Your competition does nothing only because they can't do less than nothing. Or...
2) These people have no @#$%^&* idea what is going on with their systems. The empirical data would support this conclusion.
Or am I ranting? | |
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photog5
join:2008-08-25
Hydesville, CA | fIXED AGAIN! Thanks Suddenlink for your dedicated attention to my issue... Ill try not to gripe too much more -- :} | |
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