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Review by dsplscam2 
Posted: 287 days ago
member for 5.1 years, 1 visits, last login: 287 days ago
 Eaton,Weld,CO
 Contract price not specified.
 "Customer support tries to resolve issues"
 "Billing and Customer support"
 "I would not recommend"
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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Signed up for them back in October to try and save money on my phone bill. Initially, was getting a lot of echo's on the line and dropped calls. They were able to resolve the echo problem fairly quickly. After 3 weeks of service and continued dropped calls, I contacted them to cancel my service. They convinced me that they could resolve the problem and to stick around longer. Two months later and several dropped calls, I canceled my service. At this point, since I went over 30 days, they charged me $39.99 cancellation fee.
Customer support was pretty good, but their billing department needs some fixing. The problems you have with voip is not worth the money saved.
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BroadVoice
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