Review by pcullin 
member for 5.1 years, 4 visits, last login: 2.6 years ago
updated 2.9 years ago
 Duvall,King,WA
 Contract price not specified.  "Improved service offerings and quality since buyout of Millennium" "Very poor HD signal quality, unreliable high-speed internet, no OnDemand, limited service hours" "Better than it used to be, but still frustrating and not worth the money"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
Have had Millennium/Broadstripe since moving to Duvall three years ago. When operated by Millennium, the service was absolutely shockingly terrible. Broadstripe has improved the service across the board by adding more channels to the cable tv service, and improving the speed and reliability of the broadband internet. They have also restructured their pricing to offer "bundles" of service that are reasonably priced - very similar to Comcast in nearby markets. HOWEVER, the HD signal quality is still way below average, the internet connectivity is still flaky, customer service still has limited hours compared to 24x7 support of other providers like Verizon and Comcast, their channel lineup is still limited compared to other providers for the same price and there is still no OnDemand tv service. I have stuck with Broadstipe through some very VERY bad times, simply because there really isn't a very good alternative here in Duvall. But now that the economy is so bad and other providers (Verizon, DirecTV, etc) are starting to offer some amazing deals I am seriously considering making the switch. Bottom line - if you are considering moving to an area served by Broadstripe, do your research to consider all alternatives. Broadstripe is not worth the money or the frustration, despite their good faith efforts to improve service....
Comments:
|
