Review by Sakic 
member for 4.6 years, 4 visits, last login: 2.8 years ago
lodged 2.8 years ago
 Seattle,King,WA
 $65 per month "My service works....sometimes" "Too many to list" "They suck and should be avoided"
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Hard to put into words the aggravation this company can cause not to mention the number of hours one spends dealing with them. Constant outages, never ending problems, slow spends for too much money, Brownstripe offers very little. I have been trying to get them to fix my problem for 3 1/2 months. My internet has gone down 3 times today. They acknowledge I have a weak signal but still try to blame my VoIP router. I removed it and have no home phone but still have constant outages. I bought a new cable modem so they would stop blaming it on my modem but still have constant outages.
If you are a Brownstripe user, write the city regulators who protect them from competition. I am about ready to get the WA State Attorney General's office involved. Having problems with Broadstripe, let the Consumer Affairs office at AG's office know, Brownstripe cannot ignore them.
Write a complaint here:
»www.seattle.gov/html/citizen/cable.htm
AG office: search, it's easy to find and they are awesome and carry a big stick.
I tried to leave for Qwest but Qwest would never fulfill my order or provided speeds promised.
STAY AWAY FROM BROADSTRIPE!
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