Review by paul_mtl 
member for 2.7 years, 1 visits, last login: 2.7 years ago
updated 2.7 years ago
 Montreal,QC
 $20 per month- (12 month contract)
 Bell Canada "Cheap at $20 by month" "Bad customer service & technician support. No French support" "Too much trouble for this economy"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
It start with a modem that doesn't work. After many phone call and emails I succeed to have a good modem. But another troubles. Slow web browsing, long delay etc... No French support.
Acanac forum can be helpful but in my case doesn't help truly.
I am very patient and I stay 1 year with this ISP contract. When I decided to switch to another ISP (Teksavvy) and not renew my contract but just pay 1 month more. They cut my access. I sent back the modem at my expense and they asked to send back in perfect condition which one defective they sent to me. Trouble trouble ...
Awfull customer service !
Technician support is worst than technician 1st level Bell Canada ("reboot and reset your modem"). Lol
If you are very cheap, share wifi access with your neighbour because $20 is too expensive for this poor service.
Comments:
 | | Funny How Funny how everyone who switches to Teksavvy , gives this company a bad review.
Co-incidence!
How is $20 a bad value for money then?
Was there bad pre-sales informations?
Whats happened during installation that got them such a low #?
Sure hope you review Teksavvy as harshly, or your review would just be taken as being a hypocrite | |
|  | | | Re: Funny How > How is $20 a bad value for money then?
When your web browsing is sometimes so slow with long delay like you think at a RTC access. I am very near to DSLAM 1km.
My first contact with Teksavvy representative (sales and technician) was good and in french.
I don't care if some people take as a hypocrite or an martian. I report my bad experience without write a long description of my troubles. I know it can be bad interpreted. | |
| | | hickins
join:2009-05-27
Burlington, ON | Re: Funny How you should review a company by your good/bad experience in terms of service not language! | |
|
| |
|
