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Review by Jimster5452 
Posted: 171 days ago
member for 324 days, 12 visits, last login: 295 days ago
 undisclosed location
 $27 per month (12 month contract)
 about 3 days
 "Everything-especially price!"
 "none"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I ordered Acanac internet at the beginning of this year with some hesitation since I had no experience with smaller ISPs like Acanac. I was previously a Bell Sympatico cumstomer for four years but I did not like the fact that they raised my monthly fee and put a bandwith cap WITHOUT any notice or warning. I have a big family with many internet users and I always exceed their 60GB cap and have to pay extra on top of their near $60 bill every month. I made the switch and it was very east- all you had to do was to fill their order online and you will recieve your modem after a few days. Since I also canceled my Bell telephone and switched to a VOIP company I also needed dry loop. The Bell Technicians came and installed the dry loop. Although I had to pay extra $8 for the dry loop each month it's still worth it because I got their promised 5Mb/s, and never had any loss of connection. My VOIP service is crisp clear eventhough I was downloading. The best part of all is no bandwidth cap! Their customer service is quite reasonable as I did not have to wait over half an hour to talk to any SRs and they do try their best to answer your question. Overall, my experience with Acanac is great, and I recommend it to anyone who is sick of Bell and Rogers.
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