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Review of Verizon FiOS (fiber)


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Six Month Rating

Reviews:
1768 reviews (1373 good) (103 bad)
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Review by roly99 See Profile
member for 6.5 years, 46 visits, last login: 121 days ago
updated 2.6 years ago

  • Union City,Hudson,NJ
  • $160 per month
  • (24 month contract)
  • "Fast web browsing"
  • "File integrity errors, cant download apps"
  • "Customer service is sub-par at best"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)

I ordered fios internet and tv. After about a couple months i tried downloading demos on my ps3. I kept getting an error that said file was corrupt. I took it to my friends house and it worked fine. The problem progressively got worse and i then it seemed that every download over 5mb was corrupt. When i say every download, i mean every download. I couldn't even download adobe acrobat reader or itunes. This problem persisted across multiple platforms as well. I couldn't get demos on my playstation 3, iphone apps, mac updates, or windows updates. Had to drop their service because after 3 routers, 2 tech visits, and endless hours on the phone they could not identify the problem i was having. The tech himself tried to download itunes from the ONT itself with no luck.

They reimbursed me the cancellation fee, however this was a sad attempt at resolving my issue. I would not do business with them again.

Update: I just got cable installed again. Plugged my router into my modem downloads are back. Hope FiOS gets their act together.

Comments:
ITALIAN926

join:2003-08-16
kudos:1

?

Could you possibly give LESS information?
roly99

join:2005-08-01
Union City, NJ

Re: ?

Sorry about being so brief. I was real upset at time of review. I have updated my review.

please pm me if you'd like to know more.

Hpower
Roflmao

join:2000-06-08
Glendale, CA

Need more info...

Could use more information please? What did you order? Install dates? What went wrong?
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