dslreports logo

Review by Kemeko See Profile

  • Location: undisclosed location
  • Cost: $50 per month (12 month contract)
Nothing.
Used to have disconnects, still have low bandwidth. IMPOSSIBLE to play online games on.
If you can switch to a dif. ISP. If you can't keep calling, chatting online, e-mail or write letters to their techs/offices.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I live in the middle of the country side, sattelite or Dial-up are my only other options and I cannot get any other sort've internet service besides Frontier's DSL for what I want to do online which is gaming. It can be un-reliable and slow, but runs smoothly most of the time. Their tech assistance is friendly enough, but it might take a bit of effort to get them to repair local DSL problems. All in all if i were a normal customer who browse'd the net and watched netflix all day I wouldn't even notice any of the congestion and lack of bandwidth, because those 2 activities I can still do online without hindrance. Since if the net is running slow you can just walk away from Netflix for 5 min. and it is loaded in usually, but with online gaming it isn't so simple.

Update: Frontier has done a good job at fixing most of my problems now and I see them maintaining the local lines around the area I reside in. Just keep bugging them, ask for help on these forums and if they are the only ISP in your area have patience.

Update2: Back to the start, slow speeds as in 56k slow or maybe even 28.8k, tech support was useless basically blamed it on my computer.

member for 13.9 years, 17 visits, last login: 11.5 years ago
updated 11.5 years ago


Alan Post
@mchsi.com

Alan Post

Anon

no way to get service (Repair)

I am a 74 year male living alone with no car because of a accident that broke both my legs and have a heart condition, I depend on my lifeline for emergency, I been without my phone for over 2 days and have no way of contacting you on the internet for repair, I used to be on Verizon until they changed over, I email my cousin and she called in and got an answering service

helpme
@mchsi.com

helpme

Anon

Re: no way to get service (Repair)