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When I moved to Rochester, WI I placed a new order for Cable TV with a DVR and Cable Internet 15/1 with Turbo. The connection has been rock solid and I have no complaints about it at all. I had my own cable modem so everything went great Update 3/09/2013 I moved back to Burlington, WI and placed a new order for 50/5mbps internet and Cable TV. My install was done on the same day I moved in. At this time I had purchased a Tivo XL4 Premiere box. The internet is really fast but not as fast as my 105/20mbps Comcast which I had for 9 months prior. I have issues with the Tivo not recording suggestions but this is an error with the TWC SDV boxes. Overall I'm pretty satisfied. Update 5/08/2013 Everything is running smoothly. I'm close to getting my rebate. I think I have another month left to wait. The internet has been solid and no disconnects. The cable TV has been great as well. All and all I'm still satisfied. Update 02/04/2016 I've been with TWC for about 5 years now. I stream a lot and use 1.5 TB data a month. I haven't had any issues with usage caps. Right now I have a triple play package with all the premium channels and 3 adult channels. This would be why my bill is so high. I wish it could go lower but you get what you pay for. TWC has been fantastic service wise. I haven't had an outage in over 5 years. With the reliability of service I wish they would add higher speeds. Update 06/05/2016 Everything is solid. I haven't had any problems. I did notice a slight speed increase on my cable from 50/5 to 60/6. This could be the first step in going all digital and giving us better speeds and Maxx upgrades. Update 01/29/2017 Burlington, WI now has MAXX upgrades! I'm getting speeds of 350/25mbps now. The install charge of $199.99 I think is a bit extreme for just pushing a config file. Otherwise TWC is now Spectrum and everything is much smoother! Update 01/08/2018 Upgraded to the 400/20 services with no issues on Spectrum. The initial conversion from TWC to Spectrum which we did last year went smoothly with no issues as well. Serice has been rock solid. We have a TriplePlay package as well. member for 21.5 years, 5626 visits, last login: a few hours ago updated 6.2 years ago
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