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Review by Defiance See Profile

  • Location: Burlington, Racine, WI, USA
  • Cost: $230 per month
  • Install: about 1 days
Connection Quality and Reliability with great speeds
Nothing Yet
Great for the price and great reliability
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

When I moved to Rochester, WI I placed a new order for Cable TV with a DVR and Cable Internet 15/1 with Turbo. The connection has been rock solid and I have no complaints about it at all. I had my own cable modem so everything went great

Update 3/09/2013
I moved back to Burlington, WI and placed a new order for 50/5mbps internet and Cable TV. My install was done on the same day I moved in. At this time I had purchased a Tivo XL4 Premiere box. The internet is really fast but not as fast as my 105/20mbps Comcast which I had for 9 months prior. I have issues with the Tivo not recording suggestions but this is an error with the TWC SDV boxes. Overall I'm pretty satisfied.

Update 5/08/2013
Everything is running smoothly. I'm close to getting my rebate. I think I have another month left to wait. The internet has been solid and no disconnects. The cable TV has been great as well. All and all I'm still satisfied.

Update 02/04/2016
I've been with TWC for about 5 years now. I stream a lot and use 1.5 TB data a month. I haven't had any issues with usage caps. Right now I have a triple play package with all the premium channels and 3 adult channels. This would be why my bill is so high. I wish it could go lower but you get what you pay for. TWC has been fantastic service wise. I haven't had an outage in over 5 years. With the reliability of service I wish they would add higher speeds.

Update 06/05/2016
Everything is solid. I haven't had any problems. I did notice a slight speed increase on my cable from 50/5 to 60/6. This could be the first step in going all digital and giving us better speeds and Maxx upgrades.

Update 01/29/2017
Burlington, WI now has MAXX upgrades! I'm getting speeds of 350/25mbps now. The install charge of $199.99 I think is a bit extreme for just pushing a config file. Otherwise TWC is now Spectrum and everything is much smoother!

Update 01/08/2018
Upgraded to the 400/20 services with no issues on Spectrum. The initial conversion from TWC to Spectrum which we did last year went smoothly with no issues as well. Serice has been rock solid. We have a TriplePlay package as well.

member for 21.5 years, 5626 visits, last login: a few hours ago
updated 6.2 years ago


I am Done
@rr.com

I am Done

Anon

Frustrated with loose connection

I moved to Cleveland OH from VA and the only available internet/ cable service for the apartment complex was Time Warner Cable. So I ordered one. and ever since my internet connection was horrid.. exactly around 10:30 11:00am the Modem goes offline.. After numerous calls and 3 home visit the last guy detected it as a bad cable to my entry point..
Now I am given a discount after my calls to them.. although I had almost NO connection for 2 months ( Sporadic) I am offered only a week and 3 days when they didnt have someone to send to my home.. On top of that they never sent me a bill and now collection calls are calling...
I am tired and frustrated fighting with them..I work from home and internet connection is my bread and butter I had to go to ppls home and library to work these past two months almost every day but these ppl are master cons..