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4/2016 - Service is mostly stable. Upstream bonding is now active. 6 channels down, 2 channels up observed on a Arris 6141. Speeds are as advertised. Prices leave a lot to be desired. ------ 11/2014 - No major incidents to report. A few outages here-and-there. Otherwise, speeds are consistent, and downtime is minimal. ------ 10/2013 - Service is mostly solid. So long as a horse trailer doesn't take out a telephone pole. ------- 12/2011 - Went to check the speed packages, 6/1 no longer offered. 12/1 is now offered. Dropped by the office and it was a buck a month cheaper!! Signed up, few hours later, pulling speed tests of 11.54 down, 0.95 up. Not bad. Reliability is pretty solid. Very few outages this past year. A couple of the outages were no fault of the cable company (rather, stupid drivers taking down phone poles). ------- I've had the parents on this service for several years. They had the very basic 768/256 package. While it has been reliable overall, those speeds just aren't enough for today's web sites or multi-user/device house. Upgraded them to a 6/1 package. $64/mo. Got home to see a 2.5/900 speed test. Gave national support a call. Eventually got pushed up to tier 2. They poked around, re-provisioned the modem and eventually put a call in to tier 3 that revealed a known issue. Went to bed. Next morning, woke up to a 5/900 speed test. That's acceptable. Though, I'd rather see something closer to 5.7/950. member for 19.6 years, 8254 visits, last login: 2 days ago updated 7.9 years ago
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