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Review by davidhoffman See Profile

  • Location: Warner Robins, Houston, GA, USA
  • Cost Contract price not specified.
  • Install: about 14 days
The modem works as expected.
Shipping failure.
Bad shipping experience from a great company.
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

I have recommended Millenicom for many months to others and finally was able to get out of my Verizon contract with no ETF so I could sign up myself. I waited to see if Millenicom would offer a LTE modem for use with Verizon. After a few months I decided to just get the USB760 Advanced Plan. Millenicom shipped the first USB 760 modem in a box too big to fit in my apartment's mailbox. So the mailman left it outside my door. It was stolen, while I was still at work. I called Millenicom when the scheduled delivery date passed and no modem was in my mailbox. After confirming what had happened with the Postmaster, they shipped a second USB 760 modem with a requirement that the package have a signature for delivery or be picked up with photo ID at the post office. I think Millenicom needs to rethink the outer package size used for postal shipping. I am thinking a weatherproof envelope with bubble wrap would have fit in the mailbox.

The Millenicom modem works the same as the Verizon one I have now. I definitely like the fact that Linux drivers are available so I can use it on my Asus netbook with Linux. Verizon was of no help in that area. Now I can watch a little more video when I am out in the country or download bigger files without worrying about going over my monthly limit. Hopefully in a couple of years there will be a LTE modem from Millenicom with the same kind of reasonable monthly limits.



member for 14.3 years, 4120 visits, last login: 3.1 years ago
lodged 12.4 years ago


compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Cost $4.85 yet charges $15.00

You'd think Millenicom charging $15.00, they could have a done a little better (especially when that shipment cost them $4.85).
Jim_in_VA (banned)
join:2004-07-11
Cobbs Creek, VA

Jim_in_VA (banned)

Member

Re: Cost $4.85 yet charges $15.00

Its not all about $4.85 shipping. You have the shipping to set up and pay an employee to pack it and label it. Not out of line to charge $15

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Re: Cost $4.85 yet charges $15.00

It was a USPS label created online. At least they could check the "box" online that says "do not show postage amount on label".
That takes about 3 minutes to create.
Jim_in_VA (banned)
join:2004-07-11
Cobbs Creek, VA

1 edit

Jim_in_VA (banned)

Member

Re: Cost $4.85 yet charges $15.00

jus saying, $4.85 for USPS ain't all it takes to ship a package, you add 'Delivery Confirmation' and 'Insurance' cost goes up... do this daily

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Re: Cost $4.85 yet charges $15.00

No biggie. In the orig post, Obviously Millenicom did neither.
You really CAN click the option to NOT show the shipping $ on the label. I would have felt better without seeing it on my box.

On another note. Anyone wanna buy a HP Touchpad?
said by Jim_in_VA:

jus saying, $4.85 for USPS ain't all it takes to ship a package, you add 'Delivery Confirmation' and 'Insurance' cost goes up... do this daily

mogamer
join:2011-04-20
Royal Oak, MI

mogamer to Jim_in_VA

Member

to Jim_in_VA
said by Jim_in_VA:

jus saying, $4.85 for USPS ain't all it takes to ship a package, you add 'Delivery Confirmation' and 'Insurance' cost goes up... do this daily

I buy a lot of stuff online and most vendors don't charge extra for packing the product their selling. As a matter of fact, many don't even charge for shipping. These guys don't use shipping as a way to make a few extra dollars.

And I can't believe that they sell and ship that much product. I bet they have office staff package and ship. And I do know a little about shipping. I ran a warehouse for 22 years!