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Review by coldking See Profile

  • Location: Jarvisburg, Currituck, NC, USA
  • Cost Contract price not specified.
it was good before cable upgrades were done
slow speeds, poor customer service
would use another servicer if it were available
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Frequent drops, speeds at 1/10 of what is advertised, service is frequently a week before anyone comes to look for a problem. Technicians always have excuses like its some one else turning on their tv or over utilization of their equipment and nothing can be done.

member for 16 years, 61 visits, last login: 1.2 years ago
lodged 12.2 years ago


MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Speeds

I apologize for the issues you have experienced. If you want to IM me your telephone# or account# I can check on these issues and see what I can do to help.
SaMm2010
Premium Member
join:2011-01-18
Edenton, NC

SaMm2010

Premium Member

review

Overutilazation can be fixed just not by this company cause they don't really care cause they know you probally have no real options like I have no real options. Been having the same issue for over a year now and they haven't fixed it yet. So good luck getting them to do anything but send you a bill.