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Review of Mediacom (cable)


more information on the company
Six Month Rating

Reviews:
578 reviews (195 good) (228 bad)
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Review by coldking See Profile
member for 5.2 years, 60 visits, last login: 27 days ago
lodged 1.4 years ago

  • Jarvisburg,Currituck,NC
  • Contract price not specified.
  • "it was good before cable upgrades were done"
  • "slow speeds, poor customer service"
  • "would use another servicer if it were available"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

Frequent drops, speeds at 1/10 of what is advertised, service is frequently a week before anyone comes to look for a problem. Technicians always have excuses like its some one else turning on their tv or over utilization of their equipment and nothing can be done.

Comments:

MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

Speeds

I apologize for the issues you have experienced. If you want to IM me your telephone# or account# I can check on these issues and see what I can do to help.
SaMm2010
Premium
join:2011-01-18
Edenton, NC
Reviews:
·Mediacom

review

Overutilazation can be fixed just not by this company cause they don't really care cause they know you probally have no real options like I have no real options. Been having the same issue for over a year now and they haven't fixed it yet. So good luck getting them to do anything but send you a bill.






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