| Review by erfans |
member for 4.6 years, 622 visits, last login: 60 days ago
updated 156 days ago
- $12 per month
- "Lots of features. Easily edit and access settings / CDR online."
- "Problematic for newbie like me at first. Although, it is not voip.ms's fault."
- "It's time you switch over to VoIP technology."
Ease of Installation:
Value for money:
(ratings match consensus)
UPDATE December 19, 2012
Well, it's been almost a year with voip.ms and I have to got to say, I have had a bumpy road with them. For the past couple of weeks, I have been having way too many issues with calls. Now it's nearly impossible to get in touch with anyone. Even when a call goes through or an inbound call comes through, it's only a matter of seconds before it's disconnected. I go on to voip.ms website only to find out they've been having issues with Toronto network and Ontario numbers. Well, at least, let your customers know by e-mail !!! Ridiculous customer service!
UPDATE February 15, 2012
The issue with slow website seems to have been resolved. Also, my call issues have significantly decreased and it may be due to a change I made in my D-LINK router settings.
It's been a little over a month since I signed up with voip.ms. I initially signed up and deposited $25 into my account. Ordered a local DID and had it setup with my newly purchased Linksys PAP2T. Took me a few minutes to get everything sorted out. At first, I had both my land line number and voip.ms at home for test purposes. After about two weeks, I was convinced and had my land line number ported over to voip.ms at a charge of $25. The number was ported successfully within days.
I am very happy with voip.ms' online user information. I get to edit my settings online with a click of a button and have access to all different kinds of data and statistics which you don't get with Bell, Rogers or other giant phone companies. I should mention that their website loads extremely slow for me all the time. Sometimes, it really frustrates me at how slow it is. For this reason, I am giving their website a rating of two.
Now, unfortunately, I am experiencing problems with my calls. I often get disconnected the moment I pick up the phone as an incoming call is ringing. Sometimes, people are routed directly to my voice mail instead of my phone even though no body is using the voip.ms phone. I would like to point out however that these problems may be on my side and not necessarily on voip.ms side. It might have something to do with my router settings. I am on D-LINK DIR-625 and I have SPI, SIP, ALG disabled.
Overall, I am impressed with voip.ms but sometimes I wonder if switching to FreePhoneLine would be better since it's absolutely free. I hope I can get issues pertaining to my specific account fixed soon as it can be very annoying and frustrating at times.
New York, NY
Free? How is FreePhoneLine free? They charge $100 to "activate" your phone and/or $50 to "unlock" VOIP.
Re: NAT Thank you for your response. My register is set to expire after 180 seconds. I am already in touch with voip.ms support. Phone not ringing is very rare and does not occur often. However, I am very frustrated about other issues such as phone disconnecting the moment I pick it up. There are other minor issues as well such as 1 second silences during calls and perpetual sounds every few seconds during calls. It sounds as though a button has been pressed but it does not have a beep sound to it. I have checked my DTMF and tried mango's suggestions on his blog and it did not work. I am also experiencing huge packet loss on some calls. Hence why I think this is a problem with my router and not necessarily voip.ms. I will open up a thread here if voip.ms support cannot provide me with a feasible solution. Thank you once again for your response.
voip.ms customer portal loads quickly now.
said by erfans:Try it now. It looks to me like voip.ms has fixed the slowness issue. If you agree, you might consider updating your rating for their website.
I should mention that their website loads extremely slow for me all the time. Sometimes, it really frustrates me at how slow it is. For this reason, I am giving their website a rating of two.
Re: voip.ms customer portal loads quickly now. You're correct. Review has been updated. Thank you!