Review by Gate420
- Location: Midland,ON
- Business customer
- Cost: $3 per month (72 month contract)
- Install: about 30 days
Bad "Dropped calls sound quality sucks really bad"
Overall "I can't belive everyone says the sound is great."
Ease of Installation:
Value for money:
(ratings match consensus)
I am shocked I did a lot of research online before buying my MagicJack and signing up for 6 years of service that I can't get my money back.Every review I read said the sound quality was great as good as a cell phone or better what BS.I have even upgraded my router and internet plan for faster and better internet service I have tried there so called fixes for better sound quality and it really just sucks its the worst phone service ever it may be cheap and all but all it is good for is a fax machine or an answering machine.What ever you do stay away from this device for your regular home phone service. I had to call 911 once and it took like 4 different operators to get to my local 911 operator it was a very slow process. I am glad that no one was actually dying better off to use a cell phone for 911 then the MagicJack.Constantly dropping calls I have rogers cable internet with brand new lines brand new router I am getting download speed around 37 MBPS which is about 277.5 mb per minute it is pretty fast, upload speed is 1000 kbps which is about 7.5 mb a minute I am not sure if that is very good or not but upload is always way slower then downloading I am sure the problem is not my internet i have tried it plugged directly to the router through an Ethernet cable I have tried it through my computer sound quality doesn't change.
I would not recommend this product for a main phone I would only recommend for a fax machine if it would actually work for it I cant get mine working on either phone line I think cause I need a special cable or my fax machine on my printer just isn't working.
I think that is all I can say about this product but I don't believe others are being very honest about the sound quality I think because of the cost they are saying the quality is good for the price but if you are hard of hearing you don't want this at all when I call my mom she can't hear me at all even when she turns her hearing aid up so it just plain sucks ) I really can't believe that people recommend and say that this is a good product it is NOT good stay away!!!!
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MJ or +? Did you get the MJ or MJ+?
If it is the USB style only, make certain it is plugged directly into the computer, not a hub. This is imperative, as the unit draws the full power from the connection. Even some powered hubs can cause extra grief.
My MJ (not the +) from '09 connects via the USB to the net via DSL (3008/512 IL). The only time it dropped my call was when I exceeded 90 minutes at one go to that number. Otherwise, it works quite well. Voice quality better than my cell; almost as good as POTS.
I would never trust it to replace my home line, or for 911.
For very economical LD calls, I have no qualms about the unit.
Never tried their tech support. My understanding is more people have had problems with the +, and tech support is 'an interesting experience'. In another thread, a query was raised if there was a prioritizing of the data the router was doing. They also like to block exchanges, which I'm not thrilled about.
Where did you get the unit? Would they take it back?
Faxing with this thing is a crap shoot, at best.