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Frontier Communications page on DSLReports

Review by OSIU See Profile

  • Location: Medina, Medina, OH, USA
  • Cost: $35 per month
  • Telco party Verizon
?
Good luck with support and trying to get someone to fix it if you have a problem.
Beats satellite
Connection reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·Armstrong
Update 5/7/13:

Well, Armstrong Zoom has been pretty solid and no complaints here. More speed for the same money....... Good bye Frontier!

Update 4/17/13:

Finally fixed after a week! Gave me a new Netgear 7500 DSL modem/ gateway. Going to give cable a try and will cancel the weakest link.

Update 4/15/13:

Internet went down Wednesday morning (4/10) around 7 AM (I was using it at the time). Called support and they said they would have it fixed by 5 PM 4/11. Apparently there was an issue in the DSLAM and nothing wrong with my equipment. Morning of 4/11 arrived and they called and left a voicemail indicating they were running a little behind and would have it fixed by 5 PM 4/12. Called support around 5:30 PM 4/12 and they escalated it and it would be fixed 4/13. Called 7:30 PM 4/13 and now they weren't giving me an ETA of fixing. I said okay and promptly scheduled an cable internet hookup on Friday 4/19. Goodbye Frontier. Mismanagement into bankruptcy anyone?

*************************************************************************************This is my review of Frontier DSL after the transition from Verizon. See »Review of Verizon DSL by OSIU for my Verizon DSL review.

Speed (3/?) stayed the same and service has been consistent without any outages that I have noticed.

Frontier has cooked up some new packages and prices since the switch from Verizon. I was also notified that my area had been updated with the ADSL2+ technology and they are offering 6M and 12 M plans in my area, which are certainly under consideration as well. I am in the process of evaluating them and making a change. An edit will appear when I finally decide which way to go.

member for 20.4 years, 4211 visits, last login: a few hours ago
updated 10.9 years ago


isp10002
join:2012-10-24
ARRIS CM3200
Asus RT-AX88

isp10002

Member

2013-Apr-15 3:03 pm

Dsl

Hi i actually live not far from you and have frontier dsl as well. The highest i can get is 3 mbps, also the upload speed is 768k if you dident know. This service has been good for me. Frontier services the medina/Wayne area, No body can give you an estimate of when dsl service will be back up so dont count on the date they give you.
2013-Apr-15 3:03 pm: · hey mods ·