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Review by Jan233 See Profile

  • Location: l6y5t2
  • Cost: $35 per month
  • Install: about 5 days
  • Telco party Bell Canada
before selling everything good
after disconnecting everything bad
Don't ever go for Acanac
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Hi friends DONT GIVE UR CREDIT CARD NUMBER TO ACANAC
My Acanac DSL and voip service was ending on sept-12 for one year. i send request not to continue with service from OCT-12( by ending periodon) on 10th Sept-12.
Acanac guys disconnected my service from 10th Sept-12.
They had charged me one year voip service money by next day on my credit card.
Still today Dec-06,2012 i m waiting for my money and they said ur refund will take in 14 businessdays.
Now they r giving standard reply "Your refund is in queue will back in to you very shortly"Already till today two months gone still i didn't get my money back.
My loss is I PAID FOR SEPT-12 DSL AND ACANAC HAD NOT ALLOWED TO USE IT. SO ONE MONTH CHARGE GONE
AND WAITING FOR MONEY BACK

member for 11.3 years, driveby review (so far)
updated 11.3 years ago

pmicho3
join:2012-08-24
Montreal, QC

pmicho3

Member

Playing hard ball

If you want all of your money back, you must threathen tu sue at small claims court. Things will move faster. From my experience Acanac does understand any other language.

Fergless
Premium Member
join:2008-04-19
Toronto, ON

Fergless

Premium Member

Re: Playing hard ball

No you dont pmicho, if Jan can PM me the account information I can look into it.