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Review by (hidden by request)

  • Location: Stirling, Morris, NJ, USA
  • Cost: $99 per month
nothing
everthing
avoid FIOS
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings below consensus)


I have been a Verizon FIOS customer for 5 years and have generally been
happy with the service. About 8 weeks ago I was sort of told by Verizon
that I needed to upgrade to Quantum because of where I lived and was
promised that I would see 4x the speeds I was used to (BTW I had no issues
with what I had). Verizon FIOS is complete rubbish and I'm about to cancel
the service because I'm so frustrated with it and Verizon. It is like going
back to dial up, I can no longer watch videos, at times it is just
unavailable and when it is it is almost unusable> Thank god for my ATT wifi
hot spot. I have tried calling Verizon about it and either I don't have the
hours needed to wait on the phone for an operator or I'm told that there is
nothing wrong with the service, I have even asked to go back to what I had,
with n effect. AVOID at all costs.


(review was emailed from domain gmail.com)
lodged 11.2 years ago


guppy_fish
Premium Member
join:2003-12-09
Palm Harbor, FL

guppy_fish

Premium Member

yet another emailed bad review ..

Gee what a surpise, another emailed poor review .. To Bad Justin won't fix this spam hole at BBR
McBane
join:2008-08-22
Wylie, TX

McBane

Member

Re: yet another emailed bad review ..

I hate Verizon customer service as much as the next person but this part is complete lies, rubbish I tell you, rubbish...

"Verizon FIOS is complete rubbish and I'm about to cancel the service because I'm so frustrated with it and Verizon. It is like going back to dial up"

LOL, come on now...