Review by (hidden by request)
Good "I like the color green."
- Location: Iredell,Bosque,TX
- Cost: $70 per month (24 month contract)
Bad "Everything besides the color."
Overall "Avoid Windstream whenever possible."
|Pre Sales information:|
Value for money:
(ratings match consensus)
We currently have a 6Mbps connection(7200kbps) and pay $68.87/m after
"taxes and fees" with 24 month contract. I thought AT&T DSL service was
horrible, but they are google fiber compared to this horrible company. We
are now going on a full month of no internet service. It is slower than
dial up an as a result all web pages time out before ever loading. Between
my online store and college online courses I have been forced to spend a
lot of money on tethering to my mobile phone.
We called and asked if we could have a price cut on this months bill since
it's so broken. They were happy to oblige and took $14 off the bill said
the rest of the bill was all telecommunications fees and tax and they
couldn't do anything about it. Apparently they have the worst tax rates on
the planet. Unsatisfied with this outcome we called 3 times and every rep
said the exact same thing. They are the only show in town. It appears they
do this across the country. Obviously a purposeful strategic move on their
part. They are so bad we are actually looking into new properties near a
city with multiple internet options. If you can avoid this company, choose
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lodged 1.7 years ago