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2013 08 24 Callcentric continues to trudge along, offering good enough sound and reliability. The thing is though, most of the residential vosps here offer the same good sound and reliability. Callcentric gets a lot of praise from its fans, but the truth is that it is a pretty ordinary vosp and not worth the adulation. It has little or nothing to separate it from the pack. It is more like a boutique voip service than one you would think of as full-featured. It will supposedly have an IVR some day. I have not heard there are any plans to have additional servers that are not in its building in New York, so users have to hope for the best in regard to loss of power or a fire. 2013 04 20 Callcentric seems to be waking up with the addition of sub-accounts. It is good to see that they are no longer resting on their laurels. If they ever get around to adding SMS, an IVR, and setting up geographically dispersed servers, they could become an excellent outfit. Initial Review I love callcentric. It is reliable and sounds good. But I have to give it tough love - no IVR means it is not a top-tier residential voip provider. But - the cc rep has said they plan to add some kind of IVR - not an IVR exactly but something along those lines. Even that sounds like a big improvement, and I have upgraded their rating (the old review was deleted for some reason, so the original rating is gone, but is is upgraded from what it was). I look forward to this IVR-like feature and hope it will become a real IVR. member for 11.2 years, 24 visits, last login: 8.7 years ago updated 10.6 years ago
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