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Review by (hidden by request)

  • Location: Suwanee, Gwinnett, GA, USA
  • Cost Contract price not specified.
Initial connection was ok
Direct TV will quietly bill your credit card after you disconnect
I would NEVER do business with this company. They are thieves.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:

Beware Direct TV, they will attempt to quietly bill your credit card while NOT providing service after you cancel. I have caught them three times doing this and they have issued credits the first two times. Now on the third time they are refusing to do so. If they insist on billing I plan to report them to the police. It is no different than breaking into your home and stealing. They have not sent the return address for the return of the box after repeated requests. When I called American Express to make sure they can not bill, the person there said she had experienced the same thing! They are modern day thieves. Be careful if you decide to do business with them.

(review was emailed from domain ymail.com)
lodged 11.1 years ago

dplantz
join:2000-08-02
Bradenton, FL

dplantz

Member

did you cancel before your 2 year term was up?

Directv charges a prorated amount per month to cancel before your two year contract is over its currently 20 per month. Did you cancel before 24 months? Not return equipment. They are not thieves, just wanting the contracted termination fee just like a cellphone company would charge for terminating a 2 year contract early. I love my Directv service and to not know that you are in a contract is not a reason to call them thieves.
15444104 (banned)
join:2012-06-11

15444104 (banned)

Member

Typical fraudulent practices at DirecTV.

I also had problems with DirecTV.

I fulfilled my obligations with my 2 year contract to the T. I called to cancel. They connected me to retentions and I had to deal with the most obnoxious threatening idiot I have ever experienced at ANY company in all my years of dealing with customer service.

READ MY REVIEW !

I agree DirecTV are scam artists and fraudsters.