Review by aammari  - Location: Hawthorne,Los Angeles,CA
- Cost: $1223 per month (36 month contract)
Bad "Very bad service ripoff company"
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Stay away from this company they have the worse product and the worst customer service.
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations.
The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised.
The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me
the credit.
In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents.
That is why I made the calls.
When I received the bill it was .85 cents a minute, I disputed it and they
claim they have no notes on the account regarding Jordan rate.
Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that=
they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
member for 18 days, 0 visits, last login: 18 days ago
updated 18 days ago
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