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Member review of Qwest.net


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Reviews:
read 692 reviews (404 positive) (149 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$45 per month avg ($21 to $110)

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Review by boundgrid See Profile
UPDATED: 77 days ago
member for 3.6 years, 88 visits, last login: 60 days ago


Santa Fe,Santa Fe,NM
$55 per month
about 9 days
"Sorry, none."
"Very unreliable service"
"Stay away if you have an alternative"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·RoadRunner Cable
    ·LINGO
    Be aware if you buy any ADSL modem from QWEST directly.
    Tech support is not free for advance networking such as port forwarding and so on.
    It is impossible to port forward with Actiontec modems because of NAT and it can't be disabled or else you loose your connection.

    Followup comments:
    view ALL 11 comments
    BigVe

    join:2005-07-15
    Gulliver, MI

    Never heard anything like it

    Not quite sure of your real problem but i would suggest to then get a Router and let it take care of the connection.Just set modem to bridge.Thats the setup i had a while back.
    permalink · 2008-05-10 22:16:35 · Reply to this
    mrhuggles

    join:2007-03-29
    Ames, IA

    Re: Never heard anything like it

    said by BigVe See Profile :

    Not quite sure of your real problem but i would suggest to then get a Router and let it take care of the connection.Just set modem to bridge.Thats the setup i had a while back.
    they use PPPoATM so you cant use a router like you would with a normal isp thats what his problem is [maybe something to do with their msn crap?] i get exceptional speeds, but very unstable latency, altho gaming is acceptable, it would be nice to get consistantly low latency...
    permalink · 2008-05-11 21:06:58 · Print · Reply to this

    jackknife

    join:2001-02-24
    Phoenix, AZ
    clubs:
    edit:
    May 12th, @03:13PM

    Re: Never heard anything like it

    Who cares what "they" use? You should listen to the other poster and change your modem to bridge mode and use a router with PPPoE.
    permalink · 2008-05-12 15:12:45 · Reply to this
    mrhuggles

    join:2007-03-29
    Ames, IA

    Re: Never heard anything like it

    once again, they use PPPoATM, routers cant do PPPoATM. thats why they use PPPoATM.

    granted, PPPoATM is faster... it really is... but our normal hardware simply does not have support for it. seeing as how its ppp over ATM and not ppp over Ethernet.
    permalink · 2008-05-13 10:08:07 · Reply to this
    broccoli

    join:2007-11-29
    Portland, OR

    Re: Never heard anything like it

    That's odd. I put the modem in bridge mode, have my router do PPPoE authentication, and everything just works. Are you sure your ISP is Qwest?
    permalink · 2008-05-13 11:17:45 · Reply to this
    boundgrid

    join:2004-12-19
    Santa Fe, NM

    Re: Never heard anything like it

    Funny, I am Cisco engineer and never occurred to me to do that, not!
    Are you for real?
    Duh!
    permalink · 2008-05-13 13:01:56 · Reply to this
    mrhuggles

    join:2007-03-29
    Ames, IA    		 i am on their msn crap service, they only give you pppoa, if you have real qwest you get alot of goodies, they are a good isp.
    permalink · 2008-05-13 14:37:14 · Reply to this

    sanstrom

    @xo.com

    R U Sure you are a Cisco Engineer?

    While you post that you are having a problem and people suggest a fix...You say you are a cisco engineer? So.... So buy a linksys 40 dollar router and do what some are saying. You wouldn't have to be a cisco engineer to figure this one out. I'm pretty sure that Qwest changed their entire network to support PPOE a while ago. I don't like their service either but this seems like a lame knock on them....
    permalink · 2008-05-14 11:44:01 · Reply to this
    mrhuggles

    join:2007-03-29
    Ames, IA

    Re: R U Sure you are a Cisco Engineer?

    oh wow i didnt notice that was the same guy, holy crap lol, a cisco engineer would know how to deal with pppoa already huh :? im not a cisco engineer, can cisco routers deal with pppoa?
    permalink · 2008-05-14 14:01:37 · Reply to this
    boundgrid

    join:2004-12-19
    Santa Fe, NM
    ·Qwest.net
    ·RoadRunner Cable
    ·LINGO

    		 Earlier, I had simply posted my experience. And a sarcastic reply to mr. huggles who thinks he knows about networking seemed appropriate.
    Furthermore I even find it utterly shocking that I have to explain such stupid point in this intelligent forum.
    Cheers..

    Ps. You suggest that I implement solutions offered here but don't you think you're assuming? I only post(ed) about "a" thing for which I believe I'd tried all possible methods.
    permalink · 2008-05-14 21:24:23 · Reply to this
    mrhuggles

    join:2007-03-29
    Ames, IA

    Re: R U Sure you are a Cisco Engineer?

    congradulations
    permalink · 2008-05-15 05:48:12 · Reply to this
    Forums » comments on review of Qwest.net






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