Review by unibroker
Good "Very responsive and candid."
- Location: Altadena,Los Angeles,CA
- Cost: $15 per month
- Install: about 6 days
Bad "My error: Sonic did indeed tell me how to configure the gateway."
Overall "Glad I made the switch"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Dealt with Sonic via email before I switched; impressed by their responsiveness. Didn't sugarcoat the fact that I wouldn't get higher speeds because of my distance from the remote terminal. It's only day one but I have high hopes/expectations for a more reliable connection than I got from the previous ISP.
Update: Continue to be impressed with Sonic tech support. Did continue to have connectivity issues so they coordinated a visit with an AT&T field tech and appear to have gotten to the bottom of it; solid connection in the week since that visit. Great to work with a company trying to resolve the problems.
member for 4 years, 780 visits, last login: a few hours ago
updated 2.8 years ago