Review by Thadius856
Good "Low cost, reasonable TOS, no monthly bandwidth cap, reliable timeframe estimates, 100% uptime so far"
- Location: Wheatland,Yuba,CA
- Cost: $20 per month
- Install: about 5 days
Bad "Lower upload speeds than expected, 100% uptime so far (2 weeks in)"
Overall "Worth the money if you don't upload lots of large time-sensitive files"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Ordered DSL service from Sonic and local home phone from AT&T since Dry
Loop isn't available. That's ok because most of my AT&T wireless minutes
come from calling businesses while I'm at home anyway, so I can now cut
down the voice plan on my cellular $15 to help compensate for the $23
landline cost. The wife will be happier to be able to talk to her family as
long as she wants. We went with a pending-on-pending for the following
Friday (5 business days out). Both services came on some time while I was
at work on Friday, flawlessly. I ordered my own Zoom modem from Amazon to
save a few dollars and the carrier settings from the instruction manual
were dead on; I still called their tech support line to confirm them.
At $20/mo for 12 mos, the Elite tier 3-6mbit package was very attractive.
My connection has been testing at 4 - 6 mbit down at 2800 ft from the CO in
a (geographically) small town with a lower population. Upstream is between
384 and 786 kbit depending on time of day, which I find disappointing.
Compare to 12-16 mbit down and 2-3 mbit up from Comcast on a "Performance"
tier, albiet at a much higher cost. I'm told Extreme 105 is available in my
area, though there's certainly no fiber here and I doubt there will be for
a very very long time. However, with the difference in TOS, I'm not worried
about bandwidth caps or Comcast's historically shady practices of packet
shaping and that helps make up for it. I just wish Sonic's Fusion hardware
was installed at my CO for better speeds.
UPDATE 21 SEP 2012:
Had Sonic.Net service now for about 7.5 months now. Service has been pretty reliable, though still always under the 6mbps advertised (closer to 4mbps). It doesn't have the same 'snap' when browsing that my 12mbit Comcast connection had, but it's a fraction of the price.
At one point, we were having to power cycle out modem every few hours. Called Tech Support, who kept resetting my modem, but to no avail. I posted for help here on the forums and Dane (IIRC) pointed me in a specific troubleshooting direction with his staff. An AT&T line tech was dispatched and found found crossed phone and power lines a few blocks away, causing tons of induction interference. Ever since, the service has been wonderfully reliable.
I doubt I'll keep service after the promo rate expires. I figure the $20/mo I'm paying is a fair rate for a connection of this speed once you add in the price of the phone line. I'll probably switch to Comcast if the rate goes up.
member for 7.5 years, 27 visits, last login: 232 days ago
updated 1.2 years ago