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Review by Skyrunner8 See Profile

  • Location: San Francisco, San Francisco, CA, USA
  • Cost: $52 per month
  • No Cap
  • Telco party AT&T
Great company policies
AT&T is holding them back.
Support Good ISPs that do good things.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

What can I say about Sonic.net. I had been a customer for 4 years and moved to an area that they do not service very well.

Sonic has been what I would expect out of an ISP: Helpful, transparent, accessible and actually loves their customers. They do not artificially limit you in any way. Their Customer Support is also their "sales" staff. Sales is almost a bad word when it comes to ISPs, but not here. They do not try to upsell you (because there is nothing to upsell!), they do not try to prevent you from canceling.

The only real downside for Sonic is that they are limited by AT&T. Since they are forced to use AT&T's copper to the home, they are subject to AT&T's issues. If Sonic sped up their fiber to the home initiative, I would be one of the first to sign up.

member for 22.2 years, 3443 visits, last login: 5.8 years ago
lodged 9.2 years ago


TIGERON
join:2008-03-11
Boston, MA
Motorola MG7550

TIGERON

Member

starting a petition to bring sonic to my area

Click for full size
hate AT&T. want sonic

»petitions.moveon.org/sig ··· =4516097