Review by dsavlin 
UPDATED: 1.8 years ago
member for 8.9 years, 238 visits, last login: 1.8 years ago
 Chicago,Cook,IL
 $119 per month (12 month contract)
 about 15 days
 AT&T
 "Good tech support; top notch networking, never slow; lots of services; ToS allows servers"
 "Pricey"
 "It's expensive but it runs nice!"
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Install Co-ordination:
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Tech Support:
Services:
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(ratings above consensus)
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Update 1/30/08: back in December 2006 I upgraded to 3.0/768. Rarely I will need to reboot the modem if service stops working (say ~6 to 8 months). Aside from that, service has been excellent, with no complaints at all.
Update 7/4/06: Thought I'd pop in and say that I'm still having flawless service. My bill is up around $100 give or take, based on taxes, for 1.5/768 service that performs well within reason. Some time ago, I forget how long, I'd gotten an email from SE saying that my 384Mb/s upload speed was being doubled to 768 for free. Since I run my own server, I was happy to hear that 
I'd called a few months ago to request a 3rd static IP. The person I spoke to was quick to get it done and gave it to me for half price for being a subscriber for some time now. Cool. I used the 3rd IP to rework my personal Zyxel router to dedicate one IP just to my server, using NAT but no PAT (which was killing teamspeak performance).
The only complaint I have, which I have not bothered SE with, is that my Zyxel TA loses sync when I start my dryer, which is unfortunately on the same circuit. Sync is regained on the first try, so it's less than 40 seconds to get back online. I chalk this up to bad electrical in my place, hence the big UPS.
Update 2/7/05: I had noticed my download speeds were a bit off, and submitted an online ticket. The tech was courteous and clear in his recommendation of testing the speeds (via the local POP speed test) without any of my own network gear hooked up or other phoneline devices. I did this and had the same results; about 900kb/s downlink instead of the usual 1200 to 1300 down. The next business day after I'd posted these results to the ticket, I had another message from the tech ("Joe M") apologizing that a "test mode" limiter had been put on my line from a ticket months ago and hadn't been taken off -- Joe said he was "embarassed" to have discovered that. He took the limiter off, and I'm back to the download speed I originally had. Kudos to Speakeasy for being honest about what had happened -- and on top of that, he arranged to issue me a full month's service credit as a way of apologizing. It's service and support like this that makes me a very happy Speakeasy customer!
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I'd previously had the local telco's DSL service, but was frustrated that they didn't support any changes to straight-up 768/128 and a huge step up in cost for 1.5/384. I called SBC's sales dept telling them I'm willing to pay for a pair of static IP's and all they could say was, then buy business class DSL. The burn on my wallet was too high there. I ordered a disconnect on my DSL service. Fearing, of course, that my phone service would suddenly go kaputz. That fear turned out groundless.
I called Speakeasy and ordered 1.5/384 service in Sept '02. Service went live in October, about 15 days in all. My modem (ZyXEL Prestige series, bridged mode) sync'd up two days before the initial install date and just like that, I was live. Two static IP's, 50mb webspace, shell acct, and fast, speedy service.
I live in the city and apparently not far from the CO. The service has gone out for brief periods during very stormy weather, but otherwise is fine. I have a big UPS on my gear and there have been times where my DSL and server are up during a total power failure. Outages are pretty rare.
Speakeasy upgraded my service, for free, without asking for it, to 1.5/768 thus doubling my outbound throughput. Since I run a game fansite's forums at home I welcomed that
It's expensive. But in my experience I am both lucky and getting what I'm paying for.
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