 Review by knightmb 
UPDATED: 306 days ago
member for 4.4 years, 1394 visits, last login: a few hours ago
 Franklin,Williamson,TN
 Business customer
 $105 per month
 about 25 days
 BellSouth
 "No restrictions or silly port blocking, do whatever you want with your connection within legal reasons :-)"
 "Took longer than I hoped to get setup"
 "Moved to a new home that could get it, ditched Bellsouth in a heartbeat to order"
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(ratings above consensus)
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I'll make this short and sweet.
I got the OneLink ADSL 3.0 Down / 768 Up Net Advantage Package
(2) Static IPs
I ordered service 10/17/2005, finally got it up and running 11/11/2005
A lot of problems beyond control of Speakeasy/Covad made this take a long time.
First, the modem was shipped to me and UPS lost the package, Speakeasy sent another real fast.
Next, Covad came out to get the line ready. First Covad found that my circuit had a bad card, so the Tech (who was wonderful, the best tech I've ever encountered) had to go back to the CO and replace the card. He came back out and found out there was a line problem that only Bellsouth could fix. Had to get a trouble ticket with Bellsouth to fix line problem.
Bellsouth came out, did nothing (I was here at the house when they came to look at it) and passed the buck back to Covad/Speakeasy of no trouble found. Speakeasy stepped up and whipped Bellsouth into shape, made them fix the ILEC problem.
After Bellsouth did their part, Covad came back out to see if service was ready (took Bellsouth a week to fix their problem). Turns out the NID on my house was in terrible condition, but the tech was able to move around bad parts and use the good ones. Finally, the modem could get sync from the NID, now was time for the house wiring.
The house had a fresh run of copper, which was only 10 feet from the NID to my living room plug (only jack in the house, using OneLink DSL with my Vonage VoIP service) Turns out my fresh copper was bad too, LOL. He replaced that, turns out my jack was bad, he replaced that too.
Finally after the Super Covad Tech fixed about 20 different problems, service was up and solid. They need to get this Covad Tech a raise because he fixed problems that Bellsouth would take weeks to schedule and do. I give him a big thanks for this!!
Service has been rock solid!! Great to be back with Speakeasy again!!
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